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The number one time management technique—and how to use it, part one

18 June, 2011 By grhilligoss@gmail.com 1 Comment

Gayle Hilligoss Picture
Article by Gayle Hilligoss

ed. note: We all look for ways to be more effective, to make the most of the minutes given to us. Charles Schwab paid a lot of money for the invaluable advice Gayle gives us here. Follow it for to make the most of your day serving God.

Charles Schwab was a man who got things done. Starting out as a fellow who drove stakes into the ground for the Carnegie Company, Schwab became president of Bethlehem Steel in 1903. There, this high achiever, still dissatisfied with his ability to get as much done as he’d like, called upon his friend, consultant Ivy Lee.

Schwab told Lee, “Show me a way to get more things done with my time and I’ll pay you any fee within reason.” Lee immediately handed Schwab a piece of paper and told him, “Write down the most important tasks you have to do tomorrow and number them in order of importance. When you arrive in the morning, begin on number one and stay on it until it is completed. Recheck your priorities, then start on number two. If any task takes all day, never mind, so long as it’s still number one. If you don’t finish all your tasks, don’t worry. You wouldn’t with any other method either. And with this system, the tasks you do complete are the most important ones. Make this a habit every working day. When it works for you give it to your people. Try it as long as you like. Then send me a check for what you think it’s worth.”

Schwab did as Lee directed, and some weeks later sent Lee a check for $25,000 along with a note saying that the lesson was the most profitable he had ever learned. When colleagues questioned Schwab about paying so large a fee for such a simple idea, Schwab responded by noting that most great ideas are simple ones.

Reflecting that Lee’s fee may have been the best investment Bethlehem ever made, he declared that in five years Lee’s plan was largely responsible for turning Bethlehem Steel into the largest independent steel producer in the world. What Schwab realized was that by conscientiously using Lee’s plan, not only he, but his entire team, was getting first things done first.

Over a century has passed—and still the number one time management technique is the to-do list. Unlike Schwab, you have heard about it before. You probably use such a list now. But, precisely because the technique has been around so long, it is easy to undervalue its worth and not use it to full advantage. This report is a refresher course in basics— along with the latest strategies for using your list more effectively.

The most important principle to grasp is that your list is not to ensure you get everything done, but to ensure you get the most important things done. Time is a finite resource. You already have all there is—24 hours every day. You can’t get more time; you can manage the time you already have more effectively. Here are ten techniques that work.

• In the afternoon, make your list for the next day.

Always write your list, no matter how good your memory is. Putting tasks on paper allows you to evaluate and organize them. Even though you know you will be diverted from your plan, make one anyway. It keeps you headed in the right direction.

Take ten minutes during the last hour of your day to make tomorrow’s list. By this time you are in the flow of things and have a good grasp of what will and won’t be finished. You know what needs to be tackled next. Get those tasks written on your list for tomorrow.

The first hour of the day is the most nonproductive hour in most offices. Without a clear sense of direction, people take more time deciding what to do first and getting started. When you have already made that decision you can quickly review your priorities and immediately start your most important work.

When facing a particularly challenging day, start with an important but small task. This builds confidence to tackle your more difficult work. Whenever you turn that first hour into a productive one, you start your day being in control and are more likely to remain in control.

Making your list in the afternoon has another important benefit: it allows you to put tasks on paper and leave them there. Once they are on the agenda for tomorrow, dismiss them from your mind. Don’t mentally take your work home with you. Leave your list in your top desk drawer. If an emergency keeps you from the office, the person filling in will know what is in progress.

• Include both long and short term goals.

Planning always starts long term and moves short term. From the year’s plans you develop monthly, weekly, and then daily plans.

A failing of many lists is that they ignore long term goals. One solution is for your staff to use weekly plan sheets during your annual planning meeting. As ministry objectives are formulated, each person can make notes on the same sheets he will use for daily planning throughout the year. If your staff doesn’t hold an annual planning meeting, schedule one for yourself. Your personal planning need not depend on others. A calendar, a tablet, and an hour of previewing upcoming months will save you hours of valuable time later.

See your to-do list as a guide for achievement—never as a rigid taskmaster. Allow the list to reflect your personality and style. I prefer not to list routine tasks—sorting the mail, making address changes and the like—on the list. You may choose to. Either way, expect the unexpected. Allow flexibility by scheduling only one-half to two-thirds of your working hours. Use unscheduled time carefully. Before you take on any task not on your list, ask yourself, “Would this be the best use of my time now?”

Some demands are so routine you respond to them automatically. Step back and look at those tasks objectively. Rethink their value. No habit should be allowed to outlive its usefulness to you. Add to your list any jobs especially on your mind at the end of your work day—just park them there overnight. In the morning, scan the list and cross off, or reassign priorities to, those things that don’t seem quite so important anymore.

• Include thinking and planning time.

When you feel you don’t have time to plan is when you need most to plan. The mental weariness that comes from having too much to do is often cured by making specific plans. Seeing what your jobs are allows you to choose wisely so you don’t waste time and energy doing the unimportant while what really matters gets neglected.

Planning can involve getting things from others: reports, newsletter articles, and the like. Agree on deadlines and set up a reminder system. When planning for a difficult responsibility or something you have never done before, consider your resources instead of jumping right in. Can you talk with someone who has done this kind of project? Do you have the files from last year’s campaign? Is there an online resource that could offer shortcuts? Be sure you gather the information you need, not just a collection of opinions. Once you have what you need, act.

Click on the following for the best punch in and out app that can help you simplify your business attendance system.

The rest of the tips are coming in Part Two.

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Filed Under: Church Office Skills, Columnist Gayle Hilligoss Tagged With: church office skills, office lists, time management

Online Video, Foundation: The Uniqueness of Church Communications

12 June, 2011 By Yvon Prehn Leave a Comment

Welcome to the Video: Foundation: The Uniqueness of Church Communications, including the Five Steps of Effective Church Communications and Marketing and why marketing is not evil

If you are serious about wanting to create communications that will not only look professional, but will make a significant impact on growing your church in numbers and your people in spiritual maturity, this video and the other videos on this site will enable you to do that. It is not quick or easy, but it will be effective. This video sets up the important foundation for what we do and why we do church communications.

Below the video is a PDF of notes and one for more resources.

PDF of the Notes

Click on the image to download the PDF

Foundation Handouts PDF

Welcome to the first of our Online Video, Foundation:  The Uniqueness of Church Communications, including the Five Steps of Effective Church Communications and Marketing and why marketing is not evil

If you are serious about wanting to create communications that will not only look professional, but will make a significant impact on growing your church in numbers and your people in spiritual maturity, this video training series will enable you to do that. It is not quick or easy, but it will be effective. This video sets up the important foundation for what we do and why we do church communication

PDF of Additional Resources

Click on the image to download the PDF

Additional Resources Sheet PDF

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Filed Under: 5 Steps of ECC, Basic Church Communications Training, Church Outreach and Marketing Tagged With: church communications foundation, church communications training, church marketing, Communications, yvon prehn video

When you are the supervisor

9 June, 2011 By grhilligoss@gmail.com Leave a Comment

Gayle Hilligoss Picture
Article by Gayle Hilligoss

Ed. note: As if a supervisory position was not difficult enough, Jesus reminds us that becoming a leader in the church means becoming servant of all. This wise article by Gayle Hilligoss provides great advice that will help you not only do a good job, should you need to step into that position, but do it in a way that will be pleasing to the leaders of your church and to our Lord.

Church office professionals often must step into the role of supervisor or project manager. Sometimes there is very little—if any—notice before the opportunity arises. Be prepared. Whether your task is to guide volunteers, interns, or paid staff, build on your administrative expertise to develop your leadership skill set.

• Pinpoint your goals.

Exactly what are you to achieve in your supervisory position? What is it your team is to accomplish?

• Communicate those goals.

Through team and individual meetings firm up these goals with your team. Allow for their input, but keep the goals specific.

• Appreciate each person’s individuality.

Get to know your people; understand the differences in their personalities and abilities. People are more productive and more enthusiastic about their work when they know their supervisor cares about them as individuals.

• Give clear instructions.

If it is important a job be done a certain way, be sure to give specific how-to. Supervisors make a mistake in assuming workers can read minds or that people will be offended by being told what is expected. For some projects it can be helpful to have each team member write her own brief job description. During a group discussion make any revisions necessary.

• Get team members started.

Obviously, how the process works depends on the type of project. Generally, you will demonstrate what you want done, allow the team member to take over the task, and then check back to see how things are going and if there are questions.

• Trust. But, verify.

Once workers are doing their tasks, respect their ability to perform well. Let them know you believe in them. Make sure they know they can come to you with any questions. Schedule regular checkup times to be sure all is going according to plan.

• Really listen.

Get input from others on decisions affecting them. As the project progresses encourage them to give feedback on projects and to give suggestions on how things could be done.

• Be a role model.

The effective supervisor sets a good example and has credibility. One cannot expect workers to perform with excellence if the supervisor lacks personal commitment. If you handle your time well, are pleasant, and produce quality work, it is likely your team will emulate your style.

• Be supportive.

Workers deserve the support of their supervisor. Look out for the interests of your subordinates. Do your best to see they have the time and equipment they need to do the job expected.

• Utilize resources.

Ours is an information society. Keep yourself on the cutting edge with online services, webinars, on-site seminars, and professional affiliations. Provide printed materials and online resources for those you supervise. Stretch! You can make this project a great learning experience for the team members and for yourself.

• Fill people in on the big picture.

When workers know how their part of the job fits in with the total goal they better understand the importance of their contribution.

• Be objective in dealing with others.

Supervisors must be willing to risk personal popularity to get the job done. Sometimes the task you need to delegate is not a pleasant one, but is a necessary step in reaching the goal. Resist the tendency to believe you must do these kinds of jobs yourself. Your time is best spent on things that cannot be delegated.

• Accept responsibility for your own mistakes.

Even supervisors make an occasional mistake. Stay honest; own up to yours.

• Compliment the worker on a job well done.

Be sincere in showing your appreciation both privately and publicly. Give credit to others for their contributions. If criticism is necessary, do it privately and constructively—and only after you have tried other methods to bring about the changes you want.

• Lighten up.

Take your job seriously, but not yourself. Be the kind of supervisor you would like to work for. Be careful never to get carried away with your own importance. Those who throw their weight around make poor leaders.

You can do this. You can perform with excellence when you are the supervisor.

 

 

 

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Filed Under: Church Office Skills, Columnist Gayle Hilligoss Tagged With: church office skills, Church Office Supervisor, Columnist Gayle Hilligoss

Dealing with Distractions in the church office

2 June, 2011 By grhilligoss@gmail.com 2 Comments

 

Gayle Hilligoss Picture
Article by Gayle Hilligoss

Ed. note: If we could only do what this article suggests it would add hundreds of hours of productivity to all our churches! As we mature in the faith, it is often the seemingly "little" things that can be the most destructive, but we must deal with them if we want to be all the Lord wants us to be. Gayle gives us fantastic advice in this article on how to conquer the distractions that threaten to do us all in.

Five o’clock, the end of your day. You were busy; you achieved some good things. Still, too much of the day was unproductive. Tasks that should have been done were not. Low priority tasks somehow edged out those of more value.

What could have been done differently? What actions would have produced better results?

Time management is a complex subject. Good sleep is important as it directly affects work productivity. Losing focus can be slightly aided with coffee or smart wakefulness pills you can get on https://buy-modafinil-online.org/vilafinil. Fortunately, understanding and acting on even small pieces of the puzzle makes a tangible difference. In most church offices, interruptions and distractions are routine. These techniques can help you handle them with ease.

• Get rid of clutter
Unnecessary stuff is a distraction in itself. Keeping the office neat is one of the best and easiest ways to increase productivity. Resolve today to stop accumulating and start discarding. Get rid of whatever you don’t need: outdated files, old catalogs, keys for you-can’t-imagine-what of course—but, if plants, photos, memorabilia, and bric-a-brac are time wasting distractions (and they certainly can be), remove them from your space as well. Stuff, even nice stuff, can slow you down if you have too much of it.

• Weed out unnecessary tasks
No one can do all the things that might be done—not even all the good things. Don’t try. Really. Too many things on your to-do list simply muddy the water and distract you from focusing on tasks that give the best return on time invested. Putting jobs in priority order is not nearly as important as choosing the necessary jobs out of the huge number of daily possibilities. Not everything that could be done should be done.

• Control the noise level
If you are reading this in your office, stop and make a quick list of the sounds you hear: perhaps office equipment whirring, lights buzzing, voices in the hall, computer, phone, coworkers, background music, construction going on outside, a custodian running a vacuum, daycare kids on the playground, traffic …

Even if you are a focused person, distractions will take a toll on productivity. What noises in your office could be controlled or eliminated? One ministry assistant was surprised to discover that all tube lighting fixtures didn’t buzz; hers had for years.

• Do an interruption inventory
Starting a project, stopping to answer the phone, starting again, stopping to check email, getting back to the project, stopping to discuss an issue with a coworker—so it goes. At this pace, more time may be spent on interruptions than on the project. Interruptions are one of our most troublesome distractions.

An effective way to get a handle on interruptions is to do a quick self-check:

1)    As soon as you arrive at the office, list and number the things you intend to do today. If you are in the good habit of listing your next day’s goals before you leave the office each afternoon, use that list for this purpose.

2)    At the bottom of your list, leave room for a list of interruptions and distractions.

3)    As you begin work on each item on your to-do list, note the time.

4)    Each time you are interrupted, mark the reason on your interruption list as well as the amount of time you were diverted from the task in progress.

Follow this drill for three or four days to give yourself a realistic picture of the kinds of interruptions you are dealing with and the amount of time they consume.

Some “interruptions” (phones, visitors, input from staff) are really our job. These distractions will never be eliminated. But most of us discover that many of our interruptions are self-imposed. We interrupt ourselves! Armed with your lists you can pinpoint these time wasters and you can control them.

Learning from your list, you can make it a practice to gather everything you need for a task before you begin, you can learn a computer shortcut before it is needed, you can ignore email until times you designate to check it. You may actually cut your interruptions in half just by eliminating the self-generated ones.

• Know what not to care about.
Think about some of the main topics of discussion in your office the past few weeks. Is anything there that really just doesn’t matter? Has time and energy been spent on things that have nothing to do with ministry, that are neither enlightening nor beneficial, that contribute in no meaningful way to the harmony of the office? Who needs it? Not you!

You care more about productivity than chatter. You know how to deal with distractions.

 

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Filed Under: Church Office Skills, Columnist Gayle Hilligoss Tagged With: church office skills, Communications, distractions, time management at church

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