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Effective Church Communications provides Timeless Strategy and Biblical Inspiration to help churches create communications that fully fulfill the Great Commission

Effective Church Communications provides Timeless Strategy and a Biblical Perspective to help churches create communications that fully fulfill the Great Commission. Our tools constantly change; our task doesn’t; we can help.
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The medium isn’t the message; the message is the message

11 February, 2010 By Yvon Prehn Leave a Comment

With all due respect to Marshall McLuhan, referred to by many as the "high priest of pop culture" I believe his dictum, "THE MEDIUM IS THE MESSAGE" has led many communicators, including some in the church, astray in a tendency to focus foremost on the tools they are using to create their messages, rather than the content and results of the message.

I believe he meant the statement as an observation, not a recommendation as to what is most important in communication. Let me explain. In stating the "medium is the message" McLuhan helped us to see that the media used to present a message becomes part of the message itself. For example, a visual image of a rock concert affects the viewer in a vastly different way than a newspaper report of the concert. Stated more correctly, one could say, "the medium influences our perception of the message."

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Not quite as catchy, but I think more accurate. Where things went slightly off track is that somehow this statement in practice turned into "the medium forms the message and gives power to the message."

His statement was popular at the same time many new media in the church appeared: desktop publishing, multimedia projections, the internet. For many churches, it was so hard to learn the new media, (computers, the new software and hardware was not easy), that an unspoken conclusion came about that if we somehow got the message out using these tools, we were communicating.

"We did it with desktop publishing!" "We did it with Adobe Creative Suite!"  "We have a new projection system in the church!" "We now have a web site!" And similar affirmations were heard. The subtle, and often unspoken and unanalyzed, shift assumed that if we created the church communication with a high-end desktop publishing program or we created a multimedia project to teach or market a ministry or put it on the web that it would be successful just because we were using these great, cutting-edge tools. The medium made the message. The implication continued, often unevaluated, that the better we got at the medium, the more color, action, white space, flash animations, or whatever the latest and greatest technology we mastered, the more powerful our message would be.

It didn't turn out that way. Over the last almost 20 years, huge numbers of desktop-published pages, multimedia projections, and web pages have been produced. During this time when our tools to communicate are more powerful technologically than they have ever been in the history of the church, church attendance is declining; biblical literacy is at an all time low; and North America is considered "post-Christian."

The message is the message

Obviously the tools and our expertise in them is not the answer. It's the content of the message itself that is important, not the medium used to present it. It's the story itself, not only the grand theme of salvation, but the details of our individual stories: the times, places, and tangible locations where the salvation story is lived out every day in churches that are important.

For example, today, a church can project an awesome youth-themed, PowerPoint background during announcement times before the service, but if parents don't have a bulletin insert or get a postcard during the week giving them the time, location, and how much money is needed for a church event the following weekend that they can post on the refrigerator, the teenagers in the family most likely won't attend.

If a church newsletter has the awesome graphics, an abundance of white space and typography choices that could win awards, but the writing is boring or judgmental, if the topics would interest only the writer's seminary professors and not address the needs of people in the pew this week, it's almost useless, no matter how much it cost to produce.

If a church proclaims on the outside of the building, with professionally produced banners, that PEOPLE MATTER TO US! but once inside, if the church doesn't provide directions on how to find the nursery or the bathrooms and there is no handicapped access to the adult classes, or visitor information center, the unspoken message that they really don't care comes across loud and clear.

The message is the message. Everything else: the medium used to share the message, the tools used to create it, the money spent, how it looks-all these things have a place, but they are not primary. If people aren't coming to your church and staying; if they are not trusting Jesus as Savior and growing in their faith, no matter what your technology media methods, your communication is not successful.

Realizing the message is the message, that the gospel story and details of how to connect your people with how your church is living it out is the core concept to communicate. You do not need to take complex surveys, do up elaborate marketing charts and graphs or spend hundreds of thousands on computers and software to do this. You simply need to get to know the people in your audience (walk the neighborhood, get to know them face-to-face) an d then share with them the gospel story and the stories of your church clearly, completely and frequently with whatever tools you have and in whatever channels they frequently access.

If most churches in America would simply send out a postcard (half of an 8 ½ x 11 sheet) to their members (and the homes surrounding the church ) every week simply listing the seeker friendly events going on in the church with the date, time, (starting and ending), location, if child care is provided, and the cost, along with a paragraph of encouraging words from the pastor in a space on the front, there would most likely be revival in America-or at least increased attendance for events at your church. People are lonely and spiritually searching but I know most homes surrounding churches have no idea what is going on inside the church walls on a weekly basis.

This is not to say that doing our best with the latest and greatest in technology isn't useful. If the postcard above could also direct people to a well-done website with visitor friendly sections, streaming audio and video for those who have the bandwidth for it and interest in it, and perhaps even online chat for those with questions about the Christian faith, it would greatly expand the possibilities for the outreach of the gospel message.

Every additional media channel is useful, but every channel is only that, a channel. If we are tempted to think too highly of ourselves or our tools as we craft the communications of our churches, we need to look outside and remember that Jesus could at any time raise up a stone from the parking lot to communicate his message more eloquently than we can imagine. Being able to serve as his channels, to communicate his message, is not a necessity for him; it is his gift of grace to us.

An edited and expanded excerpt from my book, Ministry Marketing Made Easy, which is currently being revised.

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Filed Under: Multi-media Tagged With: Communications, Multi-media, yvon prehn

Overall Church Newsletter Samples #1

24 January, 2010 By Yvon Prehn 5 Comments

Below is a selection of church newsletters sent in as part of our Great Idea Swapalong with brief comments by Yvon Prehn. Church newsletters are still one of the most useful church communication pieces whether they are sent out or delivered digitally and the samples below are shared to help make yours more effective.

These samples are not shared for design and layout ideas alone, but for a variety of layout, content, and style considerations that are highlighted with the brief comments by each one. Study the newsletters from other churches always with the prayer of what you can learn that will help you be more effective with your congregation.

To study each more closely, you can click on the image and it will take you to a downloadable PDF of the newsletter.

Newsletter Out of BlueOut of the Blue
The Blue Ridge Bible Church

This is one instance where the name of the church provides a great name for the newsletter--it doesn't always work out this way, but it's fun when it does.

The editor of this newsletter has a wonderful way with words in other areas of the newsletter:  the children's ministry is called ZONE which stands for: Zeal for God; Oneness in relationships; Nurtured with the Truth; Expressing the Love of Christ. One more: "Why do we dye?" an article about Easter Eggs—great stuff!

To download a PDF of the newsletter, click hereor on the image of the newsletter.

Newsletter from Laurel ChurchThe Family News
The Laurel Church of Christ

Notice how nice and clean the layout is on this newsletter. Though there are lots of colors and images used, the creator stayed within the grid lines. The grid is the invisible underlying structure of your communication piece.

To see what I mean, look at p.3 and notice how each entry stays within the three column lines. Many church newsletters don't do this. They may have similar collections of ads, updates and information, but they scatter them around the page without regard to any underlying structure. Because of that they look much less professional.

To download a PDF of the newsletter, click here or on the image of the newsletter.

Smaller Size NewsletterThe Net
St. Andrews Lutheran Church and Early Childhood Center

You don't have to be big in size to be big in impact. This smaller-size newsletter packs a lot into its pages: articles, church service schedules, birthdays and other special events, plus a number of excellent resources for people attending the church to get a program to listen to the Bible as well as online devotions.

To download a PDF of the whole newsletter, click here or on the image of the newsletter.

East Presbyterian NewsletterThe Eastminster Light
Eastminster Presbyterian Church

I really like the logo of the church in the name of this newsletter and it is another example of using an image intrinsic to the identity of the church (the light) to tie in with the name of the newsletter.

This newsletter does a really good thing in these days of multi-channel communications where the editor uses a printed piece to talk about the website and other forms of digital interaction. Each channel of communication has its own strengths and audiences and our communication is most powerful when we use all we can.

To download a PDF of the newsletter, click here or on the image of the newsletter.

Church Newsletter, plain thoughtfulSaints & Sojourners
All Saints Lutheran Church

Every church has a tone, a style, a personality that says "this is this unique Church." That tone and personality should be the same when someone comes into the church and when they read the newsletter from the church.

The gentle, thoughtful tone of this newsletter is different from some of the ones on this page (all wonderful in their own way) and it's a great illustration of why we should always be ourselves when we create our communications. Read through the different newsletters and envision in your mind's eye the folks who created them—and you will most likely be nearly correct.

You don't want surprises when people see your website or read your newsletter and then come to your church—that's not nice. Not every person seeking God is under twenty and in need of being entertained by lively graphics. Quiet and thoughtful is the still voice that draws many. Be who you are in print and online and allow the Lord to draw to you the people perfectly suited to worship with your church family.

To download a PDF of the newsletter, click here or on the image of the newsletter.

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Filed Under: Church Newsletters Tagged With: church communication basics, church newsletter, church newsletters, church outreach, Communications, newsletters, yvon prehn

The disappointing results when you jump into church communications without planning and how to change them

15 January, 2010 By Yvon Prehn 2 Comments

Planning is vital for success
Planning is essential if you want success in your church communications.

We have extraordinary tools available to create church communications and to wow people with our multi-media technology creations. Churches of every size can create can challenge members with video, media-rich websites and colorful print graphics. Dedicated church communication teams work hard to turn church leadership vision into reality. So what happens when we create these great communication pieces, but few people show up or volunteer for our ministry event?

Often the reason we don’t get the results we want is because we rushed to PR communication creation without doing the planning needed to assure that the PR communication we were able to create would result in concrete ministry results. This article shares two true stories of situation like this and follows them with suggested solutions to make certain your ministry goals are accomplished. [Read more...]

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Filed Under: Planning, Planning and Managing Tagged With: church communication planning, church leadership, church marketing, church PR, communication planning, communication results, Communications, small group communication, volunteer communication, yvon prehn

VIDEO: Church Communication FORMS: to help you plan, measure, and evaluate communication effectiveness

14 January, 2010 By Yvon Prehn Leave a Comment

This video goes over a set of forms that will help you be more effective in your church communication ministry. It shows you step-by-step how to use them and explains why they are useful for ministry.

Many problems in church communications planning and management can be solved if the church uses forms because forms take opinions about communications and helps you effectively evaluate the validity of your opinions.

For example, if someone says: "The web is the best way to advertise!"  and another person on staff responds, "No, nothing beats bulletin inserts and postcards!" the use of forms puts this discussion into an objective evaluation of what works best.

Below the video are links to the PDFs of the notes for the video presentation and for a PDF of the forms used in the video presentation. Though the video is free for everyone, the notes and forms are only for Effective Church Communication Members. CLICK HERE for ECC Membership information.


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Below are the notes for the presentation as well as reproducible PDFs of the Forms shown

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Click on the image of each form below to go to the PDF file.

PDF for FORMS video cover of handoutsPDF forms cover

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Filed Under: Planning, Planning and Managing Tagged With: church communication forms, church communications video, Communications, evaluation of church communications, planning church communications, yvon prehn

Newsletter, some basic advice and layout samples

7 January, 2010 By Yvon Prehn Leave a Comment

Newsletters remain one of the most useful ways to effectively communicate. This PDF will give you some simple, foundational help to create them.
Newsletters remain one of the most useful ways to effectively communicate. This PDF will give you some simple, foundational help to create them.

This PDF is an excerpt from my basic book on church communications. It consists of both overview materials and then a collection of  sample newsletter layouts.

In this PDF, the instruction section reminds us, newsletters are made up of primarily two parts:

1.  News    2.  Letter

News: no lengthy, fluffy writing, all the facts, dates, times, locations. People read church newsletters to find out information, not for recreational reading.

Letter: letters are personal, be yourself, let the personality of your church or ministry come through.

The most important thing about newsletters, whether you ultimately mail them out, post them as a PDF on your website or use an online newsletter to create them, is the CONTENT in the newsletter. People do not read church newsletters to check out the great graphic design skills of the church—they read them to find out connecting facts and inspirational updates:

  • when and where the youth group is meeting
  • if the church event has a cost and/or childcare
  • how to become part of a small group
  • they read the pastor's column to learn more about him or her as a person
  • they scan the updates that head of the ministry in which they serve to see has to share this month that affects them

Bottom line: if your newsletter provides relevant, timely, useful content for the people of your church it is effective and successful.

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Filed Under: Church Newsletters Tagged With: church communication basics, church newsletter, church newsletters, Communications, yvon prehn

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