Effective Church Communications

Yvon Prehn's Church Communication Blog

The Bible tells us that “out of the abundance of the heart, the mouth speaks, (Luke 6:45)” or as the J.B. Phillips translation puts it “For a man’s words will always express what has been treasured in his heart.”

My goal in these blog entries (actually in all of the ECC Ministry, but particularly here) is to give your heart and mind a biblical viewpoint and foundation in church communications, so that your communications, whatever form they take, will reflect God’s Word and not primarily secular marketing or current cultural views, fears, or attitudes.

I used the word “primarily” quite intentionally in the previous statement because though we learn from secular marketing and contemporary culture, these influences should not be primary in our work. The primary influence on our work is God’s Word. God’s Word informs the Effective Church Communication ministry in our goal, which is to help church communicators create communications that fully fulfill the Great Commission.

Learning from, observing, and sharing other sources, while staying true to a biblical perspective and providing useful commentary is a challenging path to walk. No doubt I will often make mistakes, but to serve you in this way is my goal in these blogs.

Strategy for summer communications, remember visitors, delete hidden jargon, don’t host a money-divided event

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Summer Image
Your church will have visitors this summer, be sure your communications make sense to them.

LINK to FREE Summer Templates is at the end of this article

This summer your church will get lots of visitors, some of whom are friends of church members who might not regularly go to church, others may be from the surrounding community, and we can't forget out-of-town visitors. This is a wonderful opportunity to reach out with the gospel and the love of Jesus and here are some strategic tips to help your communications make the most of this opportunity and some strong cautions about what not to do.

Do you know What is the meaning of the word Selah in the Bible? You will be surprise about the message that the bible has for you.

Jargon watch

We know we shouldn’t use church jargon terms like justification and sanctification in our church bulletin, web, or social media when we are writing for people visiting our church, but so much of our church jargon we don’t even see. Using acronyms we don't explain, talking about events that we do year after year and assume everyone knows about, insider jokes, assuming people know times and locations—all these things are confusing and unkind to someone visiting. We don't want our language to keep someone with a free night in our city to miss out on an opportunity to learn about Jesus.

What should we do? Awareness is a good first step. Look at your bulletin, web, and social media and ask the Lord to help you see them as a visitor would. Take the time to explain what you know is confusing, even if it benefits only one person. To go further, show your communications to a friend who doesn't go to the church and ask them to tell you what you said. If they have trouble explaining exactly what you are referring to, how to get there, and why they should bother to come you may want to make some changes.

Not for summer only: the above tip is useful to do at least once a year in your church. It becomes impossible for us to see if our communications make sense to anyone outside the church. You have to get that feedback regularly to be sure you are communicating with the people you want to reach.

Ask yourself what would make you feel welcome if you were visiting? 

For local visitors:

[Read more...]

What do your church communications say about the priorities of your church, especially in the summer?

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Summer communications
Because we have the opportunity to do different things in the summer, what we choose and communicate about reveals the true priorities of our church.

Jesus told us that "out of the abundance of the heart, the mouth speaks, (Luke 6:45)" and we know that's true. If we are angry with someone, it always comes out. Maybe in nasty, little snide comments, maybe in screaming. If we love someone, we can't help but smile when we are with them or thinking about them.

We may want to hide either emotion, but it seldom works. No matter what we say, "I'm not angry, just frustrated" or "No, he's really just a friend" our words and actions will always show what is in our hearts.

It's the same with your church. You can have the most biblical, Great Commission-centered mission statement ever. Your leadership board can decide that this year the focus will be on outreach and discipleship and the congregation can agree those are great goals.

But are these truly at the heart of your church? Do you honestly care about reaching unchurched people with the good news of Jesus and growing your current members into mature disciples? Do these convictions result in action?

It doesn't matter what you say in staff meetings. What does the voice of your church, your communications, say are your priorities?

This is very easy to evaluate. Look at the recent communications—your social media, newsletter, church bulletin. What are they about? As I write this, it's summer and I had the opportunity to compare two sets of church communications from two churches where they talk about their communications. The defining details are changed so as not to embarrass any member of the Body of Christ, but here is a summary of each one from an overview of their summer communications.

I selected summer as a time to evaluate because we tend to be very intentional about this time. Churches have incredible opportunities to either make a great impact for the Kingdom of God or to be selfishly inward-focused. The following are true stories.

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Don’t forget the people left behind in the rush to make all things digital

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Yvon's note: I admit, I was a bit cranky when I wrote this. Well, not so much cranky as sad, but I know I can come across cranky at times when I want to cry but end up yelling (ask my husband). I wanted to acknowledge that and ask for your forgiveness if the following comes across too harshly. I seem to be over-reacting a lot these days or maybe it’s an appropriate reaction to the over-the-top stresses of these days. I’m not sure, but I trust the following gives us thoughtful pause as we work to adapt to changing challenges while serving “the least of these.”

It’s been a wild ride in church communications and it isn’t going to smooth out any time soon as we try to figure out what to keep, what to modify, what new things to try, and what old ways of doing things we can toss out. Much well-deserved emphasis and discussion have been on new ways to conduct worship online and that will continue as churches work to figure out how to juggle the challenges of meeting physically together (while properly social distancing apart) and continuing an online ministry for those who cannot meet together.

While these discussions are going on, I’d like some recent thoughts.

Imagine you are older; imagine your health is compromised in some way and staying home is a necessity. Most likely this has been an extremely fearful time.

If you weren’t entirely comfortable with technology, it might have been a challenge to figure out how to participate in an online Bible study or watch a Sunday service.

Imagine that despite your fears, you are just now starting to feel comfortable taking communion with crackers and juice at home and singing along with the worship team on the computer. But on Sunday you are told this will stop. Well, maybe not stop entirely, the church will try to “stream” the service as they meet back in the building, but they are letting people know ahead of time this might not be the same and they made stop doing the online service. [Read more...]

As a church and as individuals, your actions during this pandemic answer the question, “What is the gospel according to you?”

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We expect churches to be kind and reach out in hard times
People often look to churches for help in hard times and rightfully so as we represent Jesus to them. Here are some things to consider so we don't disappoint.

Yvon's note: I wrote this initially soon after the start of the previous recession. As I was reorganizing the website I found it and realized how similar our situation, challenges, and opportunities are with the current pandemic. With a small amount of editing and updating I trust it will be useful now.

We communicate with more than words as followers of Jesus. The little poem below reminds me of this. It's something I memorized years ago and I'm afraid I don't know the author or title, but here it is:

We are writing a gospel, a chapter each day
By the things that we do and the things that we say.

People read what we write,
Distorted or true.

What is the gospel,
According to you?

We have an opportunity to live out the gospel during this recession (and now pandemic); to communicate the love and care of Jesus in tangible ways. Let's look at one situation, job loss, and some suggestions on what to do and what not to do as a church to people who are out of work.

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We could all use good news now and here is the best news—all about salvation in Jesus

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Good news is found in Jesus
When so much of the world is filled with bad news, there is good news to be found in Jesus. Check it out and be encouraged!

Pandemic, crazy weather, racial injustice, and political turmoil—wherever we turn, bad news fills our world. There is one place the news is good—in the good news about Jesus. Many call this the gospel.

There are two reasons why it’s essential to explore the gospel now. First, for those of us familiar with the gospel, we do well to remember what great news that is, no matter what else is going on. And for those who aren’t familiar with it, this news has implications for you far beyond the hysterical headlines that currently fill your news feeds. The gospel is good news, the best news ever.

Why the gospel is GOOD NEWS

Good news. That is the dictionary definition of the term gospel. The question to answer next is, of course, “What is the good news?” or “Good news about what?”

The best answer to that question is in the Bible, where John 3:16 tells us that: “God so loved the world that he sent his only begotten son that whosoever believes in him should not perish, but have eternal life.”

The good news is that God didn’t sit up in heaven, watching humanity make a mess of their lives and their world. He did something about it with extraordinarily important implications for people both now and eternity. To explore the good news in more detail, let’s look at our situation and what God did for us.

Without God, making a mess of our lives is pretty much what we do.

It doesn’t take unique insight to know our world is a mess right now. But now, let’s look away from the world. [Read more...]