Effective Church Communications

Effective Church Communications provides Timeless Strategy and Biblical Inspiration to help churches create communications that fully fulfill the Great Commission

Effective Church Communications provides Timeless Strategy and a Biblical Perspective to help churches create communications that fully fulfill the Great Commission. Our tools constantly change; our task doesn’t; Effective Church Communications can help.

Want to attract young families to your church? These communication tips may help

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Lots of tech tools and challenges are needed to reach younger audiences.
Lots of tech tools and challenges are needed to reach younger audiences.

Many churches in America have aging congregations and a constant prayer in all of them is that they attract young families to the church.

A primary response to this need is for churches to upgrade their children's programs and make certain their nurseries are spotless, attractive, and well-staffed. Though facilities responses are essential, other communication responses are also important if your church wants to have a family come back more than once.

You've got to speak the same language as younger people

Imagine if you were invited to a party by a close friend. The friend tells you that the people are great and you'll have a fantastic time. You approach the party with excitement—but when you open the door, you discover that the party guests are all speaking the language of their native country and English isn't allowed. They are all English speakers, but they prefer to not speak it at their parties. They smile and are very nice. They offer you food; they have a game room for your kids; but when you try to talk to them, they shake their head and say your language isn't allowed. You will probably leave as quickly as you can and decide you never want to associate with that group again.

The language of many young people today is technology and if you don't speak that language, they will feel about as welcome as the guest in the story above.

Technology communication tips

Attitude is one of the most important things in learning to speak the language of technology.  You may not know how to do the things that are suggested below, but admitting that your church is working on these areas and perhaps even asking for help to implement them, will go a long way to making technology speakers feel at home.

None of the comments that follow should be taken as a recommendation that you do away with any of your current means of church communications. You still need printed Bibles, email, phone calls, postcards, and whatever else the people in your church use for communications. The challenge today is that we can't do away with past means of communication, but we continuously need to add new ones and here are some to consider:

Allow the use of cell phones and tablets in church and adult education classes

This seems so basic, but I still see church bulletins that tell people not to use their phone even to read their Bibles in church. One church went so far as to give a mini-lecture in print on how irreverent it was to read the Bible on your phone and how distracting it was to those around you.

I don't imagine many who were used to reading the Bible on their phones came back a second time to that church.

In contrast, at another church when it's morning time to read the Scripture for the morning, the Pastor invites people to follow along, "either on the screen in front, your printed Bible, or whatever electronic device you enjoy using."

It isn't surprising that this church, with a large aging congregation, has recently been running announcements in the bulletin asking for volunteers in the ever-growing children's programs.

Be sure your website is responsive and constantly updated

A responsive website is one that can be easily accessed on a smart phone.  A responsive website resizes so that text can easily be read on the smaller screen. A website that isn't responsive can be accessed with a smart phone, but it's hard to read and extremely difficult to find anything on it. For people who use their smart phones to look up every part of their lives, if your church makes that impossible, they won't bother to go to a desktop computer or call the church office.

Making a church website responsive can be as simple as changing the underlying template for the site, if your site is built using WordPress.

For a more complete explanation of what responsive sites look like and how they work, CLICK HERE https://www.effectivechurchcom.com/2012/09/a-primer-on-responsive-websites-what-they-are-and-why-they-are-important/—this article is a couple of years old, but is a good illustration of them.

Text important messages

Email is no longer the latest and most efficient way to contact people. Many people today don't ever look at a desktop computer unless their job requires them to. They access all the media and information they need through their smart phone and seldom look at email. It can be depressing to realize after all the work you do on creating email newsletters that many people won't look at them.

Texting is the next challenge to learn if you want to communicate with the people who don't access email. Here is an article that tells you how to send group texts on your smart phone: http://www.pcadvisor.co.uk/how-to/mobile-phone/3472964/how-send-group-texts-from-android-iphone/

Have the option to give electronically

Many people pay all their bills electronically today and some have few or no paper checks. If you want them to give to your church, you need a system where they can do this. Not only will this make it easier for people who prefer to pay this way, but many churches have discovered that electronic giving makes contributions much more consistent. I was going to link you to a Christian Computing article about this, but they switched to a Wix site and don't have a search box, so the best advice on this would be to ask churches in your area what software  they are using and if they like it.

Have your pastor's sermons and those of other teachers available online, preferably on iTunes

Sunday is no longer a sacred day and many people have changing work schedules. Because of that, they may not be able to attend church regularly. If people miss, they may want to hear the sermon and if the only way you have them available, if you do, is on CD or tapes, many younger people simply won't bother. Many of the church website templates have automatic ways to put audio files on your site. Getting your material on iTunes is more complex (I still haven't done it, hope to do an article about it soon), but important to do it if you want to make your message available.

Make social media more than a logo on your bulletin or a link on your website

If you or someone on staff isn't regularly interacting with your Facebook, Twitter, Instagram, or Google+ accounts, don't just put these on your bulletin or as a link on your website because that's the "in" thing to do. These tools are called "social media" for a reason. If you aren't involved with them, don't bother. Better though is to get a volunteer who loves interacting on these sites and will do it for the church.

A final note—the technology advice above is for more than younger families

Confession time here—though I do think everything I said above applies to attracting young families to your church, the article above could also have been labeled, "Some tech communication  lapses in churches today that really bug Yvon."

I am far from being described as a member of the young family target audience, but my love of and involvement with technology make all the issues above important to me. I was motivated to write it after viewing one too many church bulletins and church websites that didn't have these things and personally being bothered by them.

The point here is not about my cranky preferences—it is about being all things to all people that we might win some, no matter what technology they use or what age they are.

 

 

 

 

Give visitors at events an information/invitation card so they will return

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Generic Come back to church card
People won't automatically come back to your church if you don't invite them!

Life is busy, people are stressed, and no matter how much we might want to attend an event, if we don't have the details of time, location, directions, about it, it's not likely we'll show up.

Keep your crazy schedule in mind to motivate you to create information, invitation cards to give to people who come to special events at your church. No matter how much they an event you put on, they won't automatically know that you have Sunday School for kids, what time your Sunday service starts, or that you want them to return.

If your outreach was for unchurched people, they might not even know that your church does a regular service on Sundays. True story here: a few years ago I talked to a woman who always attended the outreach events at a local church. When I asked her if she also attended on Sunday, she was very surprised. "You mean they do things on Sunday too?" she said. She did not grow up in a church and she honestly thought that the church just put on nice community events for the holidays.

Don't expect people to return—invite them back!

That's where a card like this is helpful. It gives basic information and warmly invites people to return.

Though it's great if you can create follow-up cards for the specific events you host (and there are lots of examples of them on this website), realistically you don't always have time to do them up for each event. This is where a generic one can be useful.

At our church, we are hosting the simulcast of the Harvest Crusade, next weekend. My husband and I are on the prayer team and whenChurch come back card Church come back card, front we met last Sunday for training, our pastor said they only had booklets to give out afterwards.

I went home thinking about how helpful an information/invitation card would be. We are new at the church (and love it) and I didn't want to be pushy—but I thought if I drafted one up, even if it didn't work for the church to use it, it would be a great training tool to share with all of you.

Everyone can look at the card for ideas—it has all the basic information on one side and a note from the Pastor on the second side. Give one to everyone you can at events and your members can also use them anytime as an invitation for the church. It's one more way to encourage people along the path of coming to know Jesus as Savior.

Below is a ZIP File that has the MS Publisher file you can use as a template to create your own.

CLICK HERE to download the ZIP file. Save it and then click to open and use.

Have you closed with Jesus? Something to consider if church communications seems impossibly difficult

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The Good Shepherd
Jesus can carry us in our work if we know Him as Savior and obey Him as Lord.

And this is what God has testified: He has given us eternal life, and this life is in his Son. So whoever has God's Son has life; whoever does not have his Son does not have life. (1 John 5:11, 12 NLT)

Not all people who sound religious are really godly. They may refer to me as 'Lord,' but they still won't enter the Kingdom of Heaven. The decisive issue is whether they obey my Father in heaven. On judgment day many will tell me, "Lord, Lord, we prophesied in your name and cast out demons in your name and performed many miracles in your name." But I will reply, "I never knew you. Go away." (Matthew 7:21-23 NLT)

My sheep recognize my voice; I know them, and they follow me. I give them eternal life, and they will never perish. No one will snatch them away from me. (John 10:27-28 NLT)

If you've been reading the posts on this website and if you have done church communications work for any time at all, you may have one of two responses. Either the words here have been an encouragement and a challenge to you in your work as a church communicator or perhaps they seem empty and your job remains a frustration.

If your job seems a constant frustration, beyond any solutions in technology or work setting, I would be remiss if I didn't ask you to take a few minutes to examine your personal relationship with Jesus. Church communications is ultimately and at its core communication about Jesus. Unlike other kinds of communication work, you will have a hard time doing church communications work if you don't know Jesus. Knowing him, listening to our shepherd's voice, is essential if our work is to pass the test of eternal value and to be bearable as we do it day-by-day. But how can we be sure if we have this kind of relationship with Jesus?

Please now, take a few minutes by yourself, without distractions, to read this section and think about it.

One way to evaluate your relationship with Jesus

Evangelists in the past used a term that we don't often hear today when they would ask, "Have you closed with Christ?" Their use of the term "closed" was taken from real estate back then and they used it just as we do today. You can look at a house, walk through it, admire it, want it, even invest time in getting a loan on it, but until you "close" on it, the house is not yours.

What happens when you close? On closing, only then does the house then becomes truly, legally yours. For that closing to take place, you have to give up something, usually a considerable amount of money, and you have to make a commitment to keep investing in the house for it to one day be yours completely.

No analogy is ever perfect, but this is a pretty good one to explain what it means to know Jesus personally. You can look at Jesus from far away, you can even get up close, perhaps visiting or regularly attending a church to examine his teachings. You might even work at a church and do communications work in his name. But unless a personal transaction takes place, unless you know Jesus personally and he knows you, you haven't "closed" with him.

That act of closing with Jesus is a serious commitment. That closing takes place between you and God, in prayer where you admit your sins have kept you from God and you recognize that Jesus death on the cross paid a penalty for those sins that you could not, and you ask that Jesus become the forgiver and leader of your life.

The cost of the transaction

If you do that you have closed with Jesus and you move into an eternal relationship with him. Though there is no monetary cost to this transaction meaning there is nothing you can do to earn or deserve a relationship with Jesus, at the same time before making that closing transaction, the Bible does encourage you to count to the life cost. The Bible is clear that the cost involved in closing with Jesus is that you now turn over the control of your life to Him: your priorities, your time, your focus, your decisions are now all to be under the leadership of Jesus. You aren't asked to make monthly payments (though giving regularly to your church and those in need is an expectation of all Christians), but you are required to give up your time regularly in the study of God's Word, in prayer, and in service to your world in the name of Jesus. In return the Christian receives much more than an earthly house that will deteriorate—the Christian is promised an eternal home in heaven and on earth peace, strength, and joy for whatever life God gives.

I'm bringing this up because at this point because as I've said earlier, doing Christian communication work is one of the hardest jobs imaginable and to last in it, you need every resource available in Jesus. You have to have a personal relationship with Jesus for his strength to flow through you to do this work; you must be on good terms with him to do it happily. Our relationship with our God is personal—more than a theology or belief system or set of rules—one with much more, but no less than the personal qualities of a relationship with an earthly friend.

If you have not closed with Jesus, count the cost of following him and if you are prepared to commit your life to him, close with
Jesus by praying the prayer that follows.

A prayer of "closing" with Jesus

Dear Jesus,

I admit that though I've known about you for a long time, I've kept you at arm's distance. I don't want to do that anymore. I admit that I need forgiveness for things I have done. I realize that in coming to you I acknowledging that you died on the cross to pay the penalty for my sins and I want you to come into my life and be my forgiver and leader. I realize that in doing this I turn over
the control of my life and eternity to you and I pray you'd help me to live a life that is worthy of you. Thank you for your salvation and for being willing to have a personal relationship with me for all eternity. Amen.

If you sincerely prayed that prayer, welcome to the family of God! More than ever before you will have Jesus beside you as you do your work for him. Be sure to read your Bible every day and go to a church that preaches the Bible and you will grow and experience the reality of a friendship that will never end.

Evaluate your ongoing relationship with Jesus

If you are in a relationship with him, how is it? We take time to evaluate our human relationships and it is very important to give time and attention to our relationship with Jesus. Is it the happy, peaceful time you want it to be? Is a bit of resentment festering? Talk about it to Jesus. Is there sadness inside you that you don't feel will ever end? Share it. Have you forgotten to be thankful for the blessings of food and shelter that so many of our brothers and sisters around the world are without? Catch up on your thanks. Do you forget he wants to help you in every detail of your life? Invite him to share this moment.

"I can do all things through Christ who strengthens me," the apostle Paul said. (Phil 4:13, KJV)

Now that your relationship is right with Jesus, charge into your day in his strength.

Communicate with love or it’s just noise

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Church communications without love are just noise.
There are lots of ways to show love in your church communications--do that and they won't be just noise.

If I could speak in any language in heaven or on earth but didn't love others, I would only be making meaningless noise like a loud gong or a clanging cymbal. And if I had the gift of faith so that I could speak to a mountain and make it move, without love I would be no good to anybody. If I gave everything I have to the poor and even sacrificed my body, I could boast about it; but if I didn't love others, I would be of no value whatsoever. (1 Cor. 13:1-3 NLT)

"Words without love are just noise" is Rick Warren's commentary on these verses from one message in his 40 Days of Community series. Though these words apply in every interaction we have in life, I think they are especially true in the world of church communications.

I've often said in my seminars that I can tell when I look at church communication samples if the person who was doing them was having a grumpy day or not. People often laugh. But it really isn't a joke.

Who we are, the mood we are in, and how much we care for the people for whom we are creating the print or digital piece, comes through loud and clear in church communications.

Not that long ago, I was shown a sample of a church bulletin still produced on a typewriter. The tiny church was very poor and it was the best they could manage. But it was organized clearly and was complete in the facts communicated. The person doing it obviously took time and care putting it together, but there was one more thing about it that brought tears to my eyes. The church secretary hand-collated and folded each one so she could fold them in an off-set way and then on the top sheet, she hand cut each page with the sort of scalloped scissors used for scrapbooking. She did that she said, so that "people would feel special" when they got the bulletin. I'm sure on some level, people not only felt special, but knew they were loved.

I've seen other examples of love in church communications in many ways:

  • I remember a church bulletin from a Greek Orthodox Church, where a retired lady in the church took time each week to research and then to write little stories of the saints of the church so members would understand their heritage of faith.
  • At a large church I visited in California, there was a table on the patio that had cards on it done up for all the small groups in the church that described each group, told what they were studying, and invited newcomers to attend. The cards included upbeat photos and maps and were created in a positive, welcoming way. Keeping a project like that current is a huge labor of love.
  • One of my favorite responses to visitors was from a pastor in Canada whose welcoming letter included two free coupons for latte and an invitation to Latte with the Pastor and along with that an invitation to "ask any question you'd like about God."
  • I've seen humorous expressions of love, like the one from a lady who tore the edges of announcements for the ladies events and then scattered them on the floor, because as she told me, the ladies in her church were very tidy and this way she knew they would pick them up and read them.

There are lots of ways to express love in your church communications. You know your people best. Create your church communications with creativity and love and your words will be much more than "just noise."

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Devotions Cover The above material is from: Devotions for Church Communicators. For a complete copy of the book in print and online formats, CLICK HERE. To sign up for our online emails that come out when new information is posted on this site, including when new devotions or Biblical challenges are posted, CLICK HERE. To find past devotions and challenges on this website, CLICK HERE.