Effective Church Communications

Effective Church Communications provides Timeless Strategy and Biblical Inspiration to help churches create communications that fully fulfill the Great Commission

Effective Church Communications provides Timeless Strategy and a Biblical Perspective to help churches create communications that fully fulfill the Great Commission. Our tools constantly change; our task doesn’t; we can help.
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Performance-centered vs church interactive, serving celebrations, what it means to the spiritual growth of your congregation

2 November, 2011 By Yvon Prehn Leave a Comment

Keep your celebrations focused on Jesus
Celebrate, but be sure your holiday celebrations don't present an incorrect view of the Christian faith.

As many churches plan their seasonal outreach celebrations, they often focus on putting on a big program for the community. It could be a play, serious or humorous. It could be a concert consisting of anything from the choir presenting a formal choral arrangement to the music ministry doing a special seasonal musical to hosting a visiting Christian Rock group.

There is absolutely nothing inherently wrong with these events and if you follow the advice of Effective Church Communications and are conscientious about connecting with people at your events, explaining what is going on at the church, explaining the Christian faith,  linking them to more resources, and inviting them back, these events can be effective ways to grow your church. But something else is going on that we need to consider if you want your event to have a positive impact on your congregation beyond the event itself because. . .

"What you win them with is what you win them to."

Seasonal events don't stand alone. How we celebrate them reflects both the core beliefs of the church and the effect of them on the spiritual growth of church members. [Read more...]

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Filed Under: Christmas, Seasonal communication strategies, Seasonal, misc Tagged With: church outreach, church service, dangers of performance only in church

People will come to church for holidays, even if they won’t come any other time–a strategy to reach them successfully

12 October, 2011 By Yvon Prehn Leave a Comment

note: it's never too early to start planning for Christmas and though this article is specifically related to Christmas, the overall strategy is useful for all holidays and lots are ahead!

As we were discussing promotion for the Christmas Eve service at our church, our worship pastor said, “Yeah, even I came to church on Christmas Eve before I was a Christian.” His words are a reminder of the incredible opportunities we have to connect people with Jesus through the events we host during the holidays. Read on for ways to make your holiday outreach communications successful.

It has to be a comprehensive, team effort

You cannot create any one holiday outreach communication that  will be effective in involving people in your holiday activities.

It doesn’t matter how great your outreach marketing piece looks, how flawless the printing, how inspired your slogan, no one piece can carry the weight of assuring a good turnout for a Christmas event. This is not to say that these things don’t matter, because they do, but the key thing to remember is that no one printed or emailed piece will do it.

It takes a team of efforts both in publications and in preaching. One message from a variety of sources, repeated a number of times in a number of ways is what results in effective turnout. Here are some procedural tips on how to go about achieving success in your holiday outreach marketing efforts.

1. Spend time in prayer first of all asking God to impress on your heart the seriousness and the privilege of our opportunities this time of year. Remember, this might be your one opportunity to share the gospel of Jesus with visitors and relatives. The eternal destiny of people can be decided at your church this holiday season.

Challenge yourself to go beyond a nice little devotional thought to make your congregation feel good at Christmas—pray for fire in your soul as you prepare and motivate your people. Jesus is the reason for the season, not because we needed a reason to buy stuff, but because at Christmas we celebrate Him as God who became flesh to save us from our sins. What prophets and people anticipated for millenia, as they looked forward to the Messiah, we must be careful not to trivialize.

2. Based on your time with the Lord, as a ministry team, decide what you want your Christmas message to be. Come up with one overall theme and a slogan that summarizes it. This is key because you want all of your advertising, publications, and preaching to reflect that one theme. You will change the medium that you use, but your core message must stay the same for maximum retention and response.

3. Select graphics, colors, images to portray that theme and use them consistently throughout all your advertisements. People often say to me, “If I keep saying things the same way, my audience will get bored.” Wrong. Audiences don’t get bored, audiences get confused. Great advertising campaigns always keep a core message the same for a lengthy period of time for it to have impact. Think about the “Got Milk?” or "Just do it!" or any other marketing campaign that is successful for illustrations of this.

4. Decide on a variety of ways to communicate your message; use and repeat as many as you can. We live in a time of multi-channel communication where we need to use different ways to reach different age and interest groups. Communicate your message through postcards, bulletin announcements and inserts, invitations, web page entries, email blasts, verbal reminders, phone calls, social media, Facebook, Twitter, whatever you can.

5. You’ve got the team tools, now recruit the rest of your team: your people. For any holiday outreach to be really successful, every person in the congregation has to be convinced that THEY need to be the ones inviting their friends, praying for them and working hard to get them there. Remember it isn’t your job to get folks there, your job is to equip the saints so they can do the work of the ministry.

Not only is the best way to get a large group of people to your events this way, but even more important, your people will grow in their understanding of outreach and commitment to it.

It has to be a timed effort

1. Space out the message in your preaching and comments. Starting as soon as possible, I am recommending to our music pastor, based on his comment, that he start saying things like, “As I look ahead to Christmas, I remember what it was like before I knew the Lord,” and then follow up with comments on how important it is to think about the people in their circle of friends who are in a similar situation.

2. Continue to encourage and challenge your people to invite their friends. Remind them to pray for their friends and remind them to attend. Give them the tools you’ve prepared, postcards, invitations, door-hangers, digital invitations and suggestions and have them get them out there.

3. Be sure to prepare materials that you give out at the Christmas events themselves that explain everything that is going on at your church. It will have a very negative effect on the gospel message if guests can’t find the bathrooms, coffee, or are confused as to where to take their kids for child care.

4. Don’t forget that this is a fantastic opportunity to let guests know about what else will be going on at your church following the holidays. In addition, ALWAYS include a gospel presentation, either one written by the pastoral staff at your church or one of the tasteful tracts by the American Tract Society, from your denomination, or written by your pastor. If you need ideas, CLICK HERE for a number of articles with examples of Gospel presentations.

To illustrate the importance of these pieces, let me share a story. Some church leaders were asking me how they could get more of a follow up response from people who attended their huge Christmas outreach. They did a fantastic job and yearly put on an almost Broadway quality Christmas play—but seldom had much follow up response from people, in terms of coming back to the church, nor did they know what effect the play actually had on people coming to know Jesus.

When I asked to see what they gave to people at the event to both explain the gospel message in printed form, how they got information to follow up, what they gave out to let people know what their church did on a regular basis and to invite people to events the coming week, all I got was a blank stare.

“Uh….we don’t give them anything,” was the reply.

“What?” I said, rather incredulous, while wondering if they lived in a community where perhaps mind-reading chemicals were distributed in the water, because if you don’t tell people these things in print, digitally and verbally, there is no way other than mind-reading for them to find out.

“We don’t give them anything because we don’t want to be pushy at a festive event.”

I wanted to ask if they would rather be pushy or allow people to spend eternity separated from God, but I thought once I got started, I knew I might not be able to quit yelling or crying and I knew neither wouldn't teach anyone anything.

“Oh, my,” was my reply and we then went on to discuss more effective communication methods. Here is the reality of the situation.

It isn’t being pushy to share with people the greatest gift of all, salvation in Jesus

And it isn’t pushy to let them know the valuable events hosted by your church that will help them grow in their Christian faith and live a meaningful life. Many guests who come to holiday events do not know what churches do on a regular basis. A simple insert or invitation that says something like: “We hope you enjoyed our Christmas program and we would love to have you come back for……” and then list your regular services and programs. People are looking for ways to find friends and meaning in life—but they won’t know about what your church offers if you don’t tell them.

The holidays are a demanding time, but a great time to welcome people into the kingdom of God. Be sure to spend time daily praying for strength to everything the Lord wants you to do as we celebrate His birth.

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Filed Under: Christmas, Seasonal, Seasonal communication strategies Tagged With: Christmas evangelilsm, Christmas outreach, church marketing, special event outreach

Timely Tips for the Holidays

22 November, 2010 By grhilligoss@gmail.com Leave a Comment

Gayle Hilligoss Picture
Article by Gayle Hilligoss

Editor’s note: Thanksgiving is this week and then the holiday season starts in earnest. For most of us who are involved in church responsibilities as well as family events, things won’t slow down until January (just in time to start getting ready for Easter). Gayle’s wonderful tips will help bring some joy and peace back into your holiday season.

Timely Tips for the Holidays, by Gayle Hilligoss

Your life is always busy. Then along comes the holidays and make the rest of your year seem like a vacation.

Even for those who cherish the true meaning of the season, for those whose celebrations focus on church, family, and friends, it is easy to get caught up in the rush. Suddenly days become a blur of to-do lists, projects in progress, obligations, and unfulfilled intentions. This year resolve to have truly joyful holidays—days to enjoy now and to save forever as lovely memories. Choose from these tips used by others to keep their holidays unrushed and on track.

• Put plans in writing. Take a few minutes now (even if you think you don’t have time!) and save hours later. Planning helps make holidays what you really want them to be. Make a master list today of all you want to do before the big day. Then make it friendlier with the next tip.

• Create a schedule. Work backward from the holiday filling in your planning calendar with items from your list. The schedule you’ve made is likely packed. You may trim it later, but check out the time savers here first.

• Start early. Purchase and make gifts throughout the year. Take advantage of vacation trips and bring back interesting regional items to tuck away for Christmas. Some make after-holiday shopping the start of gift buying for the next year. Choosing the right gift is more fun without the crunch.

• Use smart shortcuts. Choosing the “easy” way can allow you to do something you might have to abandon altogether otherwise. Kids will remember you made cookies together, not whether they were slices of store-bought cookie dough or your favorite recipe from scratch. Your company will remember your hospitality, not whether the menu originated in your kitchen.

• Stock up. As you prepare meals now, fix an extra for the freezer. Not having to think about what’s for dinner each evening gives you extra time to focus on special events and activities or to treat your friends to a lovely evening in your home and a delicious buffet—all prepared ahead.

• Computerize Christmas greetings. Start now to assemble a data base of those to whom you’d like to send Christmas greetings. Print transparent mailing labels or address envelopes directly now. If you choose to send cards, sign a few each day in spare moments. Or, spend an evening composing a family letter with each member contributing to the update of your year. For friends and family who enjoy e-mail, send electronic greetings. Utilize Facebook and other social networks to share pictures and news.

• Do the unconventional. Some like to distribute tasks over a wider time frame by sending cards or greetings at Thanksgiving or New Year’s rather than at Christmas. This can provide more time to add personal notes and, in the later case, allows you to include a thank you for any holiday gift.

• Trim your schedule. Give the calendar you’ve made a reality check. Identify the activities that matter the most to you and your family; those are your priorities. Use time savers to ensure these activities remain on your list. All other items can be ranked according to their importance. Scratch altogether those things you are comfortable doing without for this year.

• Appreciate simplicity. Enjoy the pictures, plans, and projects for the spectacular that fill
magazines, television, and the Internet but limit the number of our elaborate undertakings
to what you can reasonably handle with enjoyment. Simple decorations, gifts, and menus can be beautiful.

• Postpone your Thanksgiving meal. Volunteer to serve meals at a shelter or community center on the day; have your own  family dinner on Friday. Or, invite a new family in the community to share your day. Obviously, this works well at Christmas too—or any day!

• Buy or make a savings bank today. Drop in at least some loose change every day plus a self-determined weekly amount from your check. Periodically deposit your funds in an interest bearing bank account (even today’s tiny percentages add up). You’re on your way to financing next year’s holidays.

• Reserve time just for the special people in your life. On your calendar, ink in two or three blocks of time for each of your most significant others: spouse, children, parents, whomever. Plan an evening just to enjoy the tree, to sip hot chocolate and listen to carols, to make cookies, whatever brings you close.

• Live in the real world. People’s personalities and habits don’t change just because it’s Christmas. When making plans and tailoring your holiday activities, you can stretch a bit (maybe your husband will go to see the Nutcracker Suite?) but be realistic.

• Devise a numbering system if you have gift snoopers in your house. Instead of using names on your gift list, use numbers. The master list is in a safe place known only to you. When you come home with gifts, wrap them immediately and put only the number on the gift tag. Even if snoopers find your hiding place, even when gifts are under the tree, they can’t be sure which gifts are theirs—until you break the code.

• Keep a notebook handy to jot down gift ideas starting now. A small notepad with a spiral binding works great. Make a page for each person on your gift list. As you get ideas, jot them down. List several ideas for each person; when you get ready to buy you can choose what you like best. When children ask for ideas for Dad, share ideas from your list. Make a page for yourself too; when someone asks, “What would you like for Christmas?,” you will have some good answers.

• Give gifts from the past. Nostalgia and the holidays so go together. List in hand, visit an antique mall or flea market. Start someone off on a fun collection of vintage games, green handled kitchen utensils, old medicine tins, ornaments, tools—the possibilities are endless.

• Say why. Do more than say, “I love you.” Tell the someone why: I love you because you make me laugh, because you keep the yard so pretty, because you like my cooking…

• Cook a family meal together. Everyone makes a favorite dish. Get out the best china and silver, light candles, enjoy

Some special tips, just for you.

Over-focusing on responsibilities, tasks, chores, and pressures is especially common during the holidays. Often “you” is who gets lost in the process. As a result, all that running, all that concern, has no positive payoff. Instead of the blessed time you hoped for, the holidays become a stressed time of bad tempers and tired tootsies.

Some ideas for a more tranquil season—

• Be your own guest. Deck out your room as you do your guest room: flowers on the nightstand, fresh fruit in a pretty bowl, a stack of interesting books, fragrance on crisp sheets, soft music in the background.

• Get comfy. Take a few minutes for yourself when you get home from work to slip into something soft, cozy, and comfortable. Remove your makeup and smooth on a favorite face cream. Look good; feel good.

• Pretend you are at a spa. Relax at the end of your day with a leisurely soak in a tub of bubbles or bath oil. Light a few candles, wind up a music box, meditate and count your blessings.

• Take shopping breaks. Rather than shopping until you drop, schedule a little break every hour or so. Rest, regroup, and treat yourself to your favorite energy food (say cappuccino and a cookie). A little pampering can be good for us.

• Shop online. It has never been easier to purchase every gift on your list without going within miles of a mall. You might even choose the same category of gift for everyone: book, sweater, slippers, CD, video, cosmetics, candles, foodstuffs. One website and you’re done!

May you enjoy the most blessed of holidays.

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Filed Under: Christmas, Columnist Gayle Hilligoss, Contributors, Seasonal, Seasonal communication strategies, Thanksgiving Tagged With: Christmas time savers, church office organization, Columnist Gayle Hilligoss, timely tips

Measure success correctly—or why a big turnout doesn’t necessarily mean a successful event

9 November, 2010 By Yvon Prehn 2 Comments

How do you measure success in a church outreach event? Immediately after any event is a great time to evaluate past actions and plan future successes.

A great turnout doesn't equal great results

I recently looked at a church website that celebrated the great success of their fall outreach by listing the number of hot dogs served and bags of candy given away. Though I understand they were celebrating that they got a great turnout for their event, a great turnout alone does not make for a successful church event, especially for this kind of event. If you do even the most minimal advertising, it's difficult not to get a great turnout when you are giving away free food and candy. [Read more...]

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Filed Under: 5 Steps of ECC, Leading & Managing, Seasonal communication strategies Tagged With: church communications measurement, yvon prehn

Resource collection: How to effectively recruit the volunteers you need for fall outreach and always

14 September, 2010 By Yvon Prehn Leave a Comment

With all the fantastic opportunities fall provides for church outreach, no doubt your church calendar is filling up. But as your calendar fills, your worries also grow as you wonder how you will ever staff all the events. Will you get enough volunteers? Or will you be so tired as the holiday season approaches you can barely drag yourself through it?

Be encouraged! I've put together a number of resources for you that will help you recruit all the volunteers you need. Some are free for everyone, a number of them are for Effective Church Communication members only--and these are so useful, the ones offered this week alone are reason enough to join! Before we talk about the specifics of recruiting volunteers, I'd encourage you to consider this....

Providing help isn't the most important reason to work hard to get church volunteers

Recruiting volunteers is an extremely important ministry in the church, that's true. You may have primarily thought about recruiting volunteers primarily as something you needed to do so you'd have enough people to help at your upcoming event. But it is so much more than that.

As Christians, we know that one day we will stand before Jesus to be evaluated on the work we've done while we are here on earth (2 Cor. 5:10, 1 Cor. 3:8-15). We remember how the Apostle Paul reminded the Ephesians in Eph. 2:10 that they were created to do good works. In reality, when we make it possible for people to volunteer, we are helping them grow to spiritual maturity and to do the works Jesus wants them to do.

Though we may have lofty and true spiritual goals we want to achieve with our outreach events, to accomplish them takes detailed, focused earthly communication work. The following resources will help you do what it takes to have the volunteers you need for the ministry God has called you to. The result will be that you and everyone you work with will be blessed.

Video: How to be more successful in recruiting volunteers, a case study

This on-line video will take you step-by-step through a real life example of what a church did to try to recruit volunteers for a fall outreach event (and failed miserably) and what could be done for success. The principles taught here will work in any volunteer recruiting situation.

This ECC Training video (and many more like it) is one of the benefits of this website You can use these videos to train yourself and you can also project them and use them to train your church staff and church communication volunteers.

Click here to go to the online webinar.

PDF Book: How to be more successful in recruiting volunteers for church events, a case study

Many people have told me that a step-by-step PDF really helped them carry out what was taught on the video. I put together a 17-page booklet that takes you step-by-step through all the processes, plus has extra articles on how to recruit and retain volunteers. This article has the FREE link for ECC Members and links to how to buy it (only $5.00) for non-members.

Click here to go to the book overview.

Free article: Communications for a good continuing relationship with your volunteers

Getting volunteers to sign up or help you once is one thing, getting them to continue is another. this free article will give you some ideas on how to form lasting and productive relationships with your volunteers.

Click here to go to the article

Effective Church Communication MEMBER LINKS:

Membership in the Effective Church Communications website certainly DOES have its privileges and this month they are incredible. Not only do you have 24/7 access to the training webinar, but you get the following (click on the title area of each entry below to go directly to it):

PDF of the PowerPoint notes

That go along with the Video, so that whenever it would work out for you to show it to your staff or volunteers you can print out this PDF for them to take notes with.

An e-book copy of the book

On how to be more successful in recruiting volunteers for church outreach events. In addition you have permission to make as many copies of it as you need for volunteers and church staff members.

PDFs of Samples of Church Volunteer Samples from churches

THIS IS INCREDIBLE--you really have to see the sample materials here to understand how valuable it is. These are copies of volunteer recruitment samples from real churches. There are four pieces here including a 25-page handbook: Community is Contagious, that is an instructive and inspiring volunteer, church team guide. There are also volunteer recruitment booklets and one of the best ministry brochures I've ever seen included.

ECC Member Article: Clear communications help you create effective volunteer recruitment and retention

This article goes into more depth on how to actually write recruitment material for volunteers than the video has the time or format to do. No matter what the communication channel you use to recruit, web, print, bulletins, brochures, whatever, this will be helpful.

Be encouraged and keep working at equipping and involving volunteers

Doing the work needed to recruit and train volunteers effectively is not easy, but may the Lord use the samples and ideas here to give you inspiration and strength. When you, along with your volunteers and the people who came to know Jesus because of the events you held meet Jesus face to face it will all be more than worth it.

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Filed Under: Fall Festival and Halloween, Seasonal communication strategies Tagged With: church outreach, volunteer communication, volunteer recruitment, volunteer recruitment video, Volunteer samples, yvon prehn

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