Effective Church Communications

Effective Church Communications provides Timeless Strategy and Biblical Inspiration to help churches create communications that fully fulfill the Great Commission

Effective Church Communications provides Timeless Strategy and a Biblical Perspective to help churches create communications that fully fulfill the Great Commission. Our tools constantly change; our task doesn’t; Effective Church Communications can help.
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Beyond tweets and micro blogs—the resurgence of long-form journalism

11 November, 2013 By Yvon Prehn Leave a Comment

Tablets and long-form content
The ease of reading on tablets is only one factor in the growth of long-form journalism.

How often have you heard the claim that "nobody reads long content on the web?" An even more important question is: how often have you followed that advice to make your content short and catchy, no matter how that twisted and tortured the content became in the process?

The ultimate exercise in brevity of course is Twitter, which attempts enable your communication about life, exhortation, and inspiration to be condensed to 140 characters. This isn't a critique of that attempt.  You can say a lot in 140 characters—John 3:16 is only 129.

But people can't live on short, catchy summaries alone and even Twitter often links to longer content. Recognizing this need for more information, one of the founders of Twitter (and Blogger), Ev Williams, has recently become involved in a new long-form journalism project on the web. As part of explaining his reasons for doing this, he said:

We love tweets as much as the next person (probably more), but sometimes we long for something meatier. Now that we’ve made sharing information virtually effortless, how do we increase the depth of understanding, while also creating a level playing field that encourages great ideas coming from anywhere? http://mashable.com/2013/05/28/medium-ev-williams/

Aaron Gell, the new editor of the long-form division for the publication Business Insider, describes his motivation for long-form journalism in this way:

"The Internet has brought us a deluge of information — who, what, when — but if you really want to enhance people's understanding, there's no substitute for a powerful narrative that carries a reader along, teases out the subtleties of a story and hopefully gets at a larger truth." http://www.usatoday.com/story/money/columnist/rieder/2013/11/06/business-insider-makes-a-foray-into-long-form-journalism/3453405/

New devices support the need for long-form content

Tablets, iPad, Kindles, and smart phones have drastically changed how we consume content and many attribute the growing popularity of long-form content in part to these devices, as these recent studies suggest:

Data from the Pew Research Center's Project for Excellence in Journalism reinforce the notion that lots of people like to read in-depth journalism on mobile devices. In a study called "Future of Mobile News" last October, Pew found that 73% of tablet owners access long-form content either regularly or sometimes; 19% do so each day. The same overall total was true for phones, with 11% regular consumers

Those readers have healthy appetites. About 60% of the tablet users who access long-form read two to three articles in a sitting, and another 17% read four or more. Often, the report found, they devour articles that they hadn't initially planned to read.

http://www.usatoday.com/story/money/columnist/2013/06/05/rem-rieder-longform/2389995/

There isn't anything inherently magical about the technology of a tablet computer or smart phone that makes people read more long-form content on them. A big part of the appeal it is that the content is simply so much easier to read because the physical size of these devices shortens line length and the ability to make the text larger makes the content more readable.  In addition, these devices are easy to carry around and read enabling otherwise wasted wait time productive.

The implications of this trend for church communications

There are two major areas of important implications for church communicators with this trend towards long-form journalism—content creation and information design. These two areas are intertwined and it's essential to understand both for effective long-form journalism.

Quality content creation is essential because though people might be in a hurry, they still have empty hearts, nagging questions about the faith, and difficulties in application. You can pastor or teach through blogs and online articles that don't have to be constrained to short, snappy lists, catchy descriptions and summaries.  But to do that, you also can't simply dump content into your website with the attitude of "people will read longer material now."

The importance of Information Design

You also have to look at Information Design, which is what makes the content readable. I realized after drafting this blog that it was essential to show you what I'm talking about. As the video link below will show you, what was important in print in the past is important again: line-length, hierarchies of type face, size and style are once again understood as essential for long-form material to be readable. In the past many sites simply dumped in long form content (past writings from church history, etc.) but only the most dedicated teachers would slog through them.

In response, most people ignored this content. What the secular sites show us is that you can take longer, meaningful content and with changes in Information Design, make it accessible.

The process to take difficult to read material and make it more readable is challenging. I will be working on some systems to make it easier for churches offices to implement. There are a number of levels that Information Design can be applied and many of them go back to the basics of typography. I'm excited to explore that because I've always loved teaching about and designing with type in print.

If you haven't signed up for the ECC newsletter, be sure to do that (form is in the right hand side-bar) and you'll be automatically notified of updates on this topic as well as other training information on this site as soon as it is published.

Here is the link to the video that : https://www.effectivechurchcom.com/video-introduction-for-long-form-content-and-the-information-design-needed-to-make-it-readable/

It's an exciting time to be a church communicator as we all learn more effective ways to communicate "the whole counsel of God" with the tools of long-form journalism.

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Filed Under: Long-form Tagged With: long-form journalism, long-form on the web, longer church communications

What matters most in evaluating software and services for church communications

10 November, 2013 By Yvon Prehn Leave a Comment

Tips to help you make software choices.
It's usually not as clear-cut when you need to make ministry software decisions, this article will help.

In the process of finding Membership Software for the ECC website, I learned valuable lessons, which I'll share below, that I think are of benefit to anyone looking for a new software or service. In addition, I wanted to share how these will affect future training on the ECC site.

An overview of lessons learned as I looked for Membership Software

Please note, this is a totally different kind of software than Membership Software for a church. The kind of software I was looking for is primarily business software that protects and charges for content on a website. It has nothing to do with churches.

Here is my overview of lessons learned:

  • Don't look for perfection in software, look for a good fit.
  • A good fit is what is determined by your needs, situation, budget and ability to use the software.
  • Almost every software or system that I read about had some people who thought it was wonderful and others who hated it.
  • Feature lists mean almost nothing—most are either obvious, bloated, or exaggerated.
  • Good support and explanations are priceless.

Expanded comments on what I learned:
I realized that the differences in how various software and systems were reviewed had little to do with the products themselves and much more to do with who was reviewing them. Unfortunately in the case of most reviews of the membership programs often tech gurus reviewed them. What a tech guru found "easy and intuitive" I often found impossible to understand or carry out.

I also became very weary of so-called "reviews" that were nothing more than a collection of links with content pulled from the sites they were reviewing. There is too much of this on the web. I found almost no "reviews" from people who actually used the materials, unless they were comments on the manufacturer's site or blogs where people hated something. I can understand this because the programs are costly and extremely time-consuming to learn, but it wasn't very helpful to someone trying to figure it all out.

The features in membership software that meant a lot to some people such as "the ability to drip content" and "lock RSS feeds" meant nothing to me. There are many instances where an abundance of features isn't positive, but overly complex and overwhelming when you only want it to do a few simple things. Most membership sites are for people who are selling expensive business services or content, so every bit of content is locked, locked again, put on an access level and sold piece by piece. They don't want people to share, they want to sell it one post, video or article at a time.

In contrast, I simply wanted to set up a membership site so that I wouldn't have to charge people every time I created a new ebook, training video, template or other resource. I wish I could give it all away for free, but since that isn't possible, this seems like the best solution. Church communicators are on a budget and I felt that if you could plan a month to month or year to year, on a consistent cost, or if you got a life-time offer, it would be easier for churches to have the content and training needed.

The conclusion of the above observations is that there is no objectively "perfect" software for any task. Software is perfect for you if it meets your needs, your budget, your level of training, for the tasks you need to carry out at your church. To figure that out, research all you can, but remember to pray for wisdom (James 1:5) remembering that your Lord loves you and the people you serve and wants to help equip you to do the best job possible in your work.

How I am applying them to future training on ECC

Because I learned there is no perfect tool to carry out any church communication task, I will try to present options for different situations in the programs I review or lessons I teach—to enable you to make the right decision for your needs, your budget, your level of training, for the tasks you need to carry out at your church.—which is the most important thing I can help you do.

I came to this conclusion after analyzing my frustrations, when I realized that one particular thing that bothered me was that almost every reviewer or commentator assumed (I'm sure in many cases, they not even aware they were doing this) that all their readers were exactly alike and more than that were exactly like them and had the same likes, dislikes, knowledge level and needs as the person doing the review. Because of that they would make statements such as, "this is the best and so easy to use….." Maybe it was for them, but it certainly wasn't for me.

It was upsetting when I realized that far too often I've unthinkingly done the same thing and I apologize. Let me share a current example of how I plan to change in this:

More options for website training

For some time I've been working on a new series on how to do websites. I had a very specific way I liked to create websites and host them. I was planning to teach everybody MY PLAN and only MY PLAN (because of course I thought that was best—oh how the sin of pride sneaks in where we least expect it), but as I've thought and prayed about it more, I've realized that there are a number of ways to create and host websites that would work out well for churches of various sizes and for people with various skill and budget. In researching and trying different options, I have found a number of systems that work well. In fact, I now have several systems and hosts I'm personally using for various ministries, and like any parent with several children, I no longer have a favorite.

As part of this new way of approaching training, I will do more video reviews and make them as clear as possible with the benefits and challenges for each new topic I'm teaching. For example, on the upcoming series on websites, I'll talk about when and why you may want to use a free WordPress template and modify it for your church; when and why you might want to use a hosted WordPress site and a purchased church-specific template; when and why you might want to use a service to create and host your site. I'm not you, at your church or with your budget, and though I can't give you unlimited options, I will work hard to make the options I do present as clear as possible.

The Lord tells us that "We know that in all things God works for the good of those who love him, who have been called according to his purpose" (Rom. 8:28). When I started the search for new membership software, I didn't know how difficult and frustrating it would be, but I also didn't know how it would teach me lessons that I believe will ultimately be of great value to the guests and members of the ECC site—and the Lord knew that was the most important part of the process.

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Filed Under: Church Communication Management, Planning and Managing Tagged With: chosing software for churches, church communications management, selecting software

About ECC: What you will never see on this site

8 November, 2013 By Yvon Prehn Leave a Comment

Effective Church Communications you'll never seeIn an effort to give a complete description of Effective Church Communications and what readers and potential members can expect, it's important to share some negatives as well as positives.

On the negative side, I wanted to share what you will NEVER see on this site:

  • Profanity, mild, moderate, or blatant, whether it is considered socially acceptable or not.
  • Examples of shocking inappropriate communications, no matter what the intended "good" purpose might be.
  • Mocking of any church, church communications, or practices.
  • Snarky, snide, oh-so-superior comments about those who don't do what supposed experts say they ought to.

If you are not familiar with church communication sites that allow this kind of material, consider yourself fortunate. If you are, please know that you won't find similar material on this site.

All the comments that come into this site are screened and any that have inappropriate content or an attitude that is rude are deleted. Honest, respectful disagreement is always welcome, as are corrections of errors on the site (and goodness knows I make enough of them). I want this site to be a safe one for anyone who has a question or comment.

I realize, having said these things, I will be immediately be labeled in various negative ways and the little junior high school person who lives inside me (and I think in all our adult-looking bodies) wants to fit in and not be labeled as a self-righteous scold. But the adult in me, who most of the time over-rules the whiny child, remembers that some day I will stand before Jesus and give account of my life. I would rather take the chance of being overly strict with the content of this website than do anything that would be unworthy of my Lord.

For a longer explanation of my thoughts on this topic, please see the post: Do not confuse irreverence for relevancy in church communications

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Filed Under: Misc. Advice and Articles Tagged With: irreverence in church communications, respectful church communications

About ECC: Stories and examples shared

8 November, 2013 By Yvon Prehn Leave a Comment

Effective Church Communications Stories SharedBe assured, if you are reading an entry and you think it is about you, it most likely is not.

Though I need to share true stories and examples to make the material on this site practical, I do not want to embarrass or make any member of the body of Christ, or any church communicator who is doing the best they can, to feel badly by my use of something they did to show what not to do.

So here is what I try to do:

  1. I tell true stories. I share true examples. If they are not true, I will stay something like "imagine if....."
  2. Even though an example may be true, I will try to disguise details so that the story will not point to any specific church or embarrass any one person. Sometimes in my efforts to change details I inadvertently mistakes. Once I changed the name of the church to what I considered an extremely generic one and got a scathing email from someone who thought I was intentionally critiquing her church. I apologized and assured her I wasn't—I hadn't even heard of her church.
  3. I often start negative examples with "sad, but true" because I don't think anyone intentionally tries to create ineffective communications.

Do remember I traveled all over North America teaching seminars for over 20 years, looked at thousands of examples and continue to look at communications from churches of every size and location all over the world. It is amazing how similar they are both in what they do well and in many similar errors. Every somewhat negative example I give always has the purpose to help all of us be more effective communicators of the gospel message.

Let me repeat the most important thing here: if you are reading an entry and you think it is about you, it most likely is not. If it really bothers you or you think I'm too harsh, please email me: yvon@effectivechurchcom.com or leave a comment.

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Filed Under: Misc. Advice and Articles Tagged With: Effective Church Communications Stories, sources for Effective Church Communication examples

About ECC: Effective Church Communications, ministry overview & history

8 November, 2013 By Yvon Prehn Leave a Comment

Effective Church Communications (ECC) is the ministry behind the website: www.effectivechurchcom.com. ECC was founded by me, Yvon Prehn. Helping staff and volunteers who work in churches to create effective church communications is the goal of the ministry. I define effective church communication as:

Church Communication that fully fulfills the Great Commission

The Great Commission consists of the last words of Jesus to his followers:

"All authority in heaven and on earth has been given to me. Therefore go and make disciples of all nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, and teaching them to obey everything I have commanded you. And surely I am with you always, to the very end of the age" (Matt: 28: 18-20).

The way I summarize the Great Commission and apply it to church communications is to define effective church communications as communication that accomplishes two purposes:

  1. To help people come to know Jesus as Savior.
  2. To help people become mature disciples of Jesus.

Because fully fulfilling the Great Commission is how I define effective church communications, though other aspects of church communication are important, they are not primary.

For example to me effective church communication may not necessarily be:

  • Cutting edge in technology
  • Perfect in design and execution
  • Always use the latest and greatest tools

Please don't misunderstand me. I love technology and am fascinated by what it can do. I greatly admire and strive for good design and execution. I don't ignore design and efficient execution, but these goals remain secondary to the vision of the Great Commission which strives to change the destinies of eternal souls.

What changes the direction of a soul is often different from what makes a secular marketing successful. From what might seem from a secular viewpoint a poorly designed, inefficiently created communication ministry that uses outdated software on barely functioning hardware, can have a tremendous effect on people. People come to know Jesus; hearts are healed; people grow in Christian maturity. God brought people to himself and grew them to Christian maturity long before the computer and web were created and He will continue to do it no matter what tools we do or don't use.

Though we have extraordinary tools today and they should be used as best we can with thanks for them, these tools and their mastery are not the most essential requirement for effective communication. (So don't feel bad if you don't have a new computer, a degree in design, and fancy software!) The essential requirement for effective communications and upon which I base my ministry is the desire to fully fulfill the Great Commission through every available communication channel.

Who the site is for:

When I'm working on materials for this site, I keep a variety of people in mind because in the church people in various positions, plus those who work as volunteers, are involved in the communication ministry. From my seminars and online interactions, here are the groups I create materials for:

  • The church secretary who wants to create quality church communications, but who doesn't have formal training in design, typography, or communication creation.
  • The church communicator who needs inspiration for a communication piece that's been done the same way since the founding of the church.
  • The pastor who has no idea where to start in dealing with church communications, especially in this computer age. When you went to seminary, the computer wasn’t even invented, let alone things like blogs and websites.
  • The pastor who grew up with computers and but doesn’t know how they mesh with a biblical view of communications or how to gently communicate with people who don’t tweet or text.
  • The trained designer who can’t figure out why church people don’t appreciate her brilliant work, who still wants to serve the church, but doesn't know how.
  • The church business administrator who must balance the budget with the communication needs of the church, if he could just figure out what they are.
  • Anyone in church communications who is tired, worn out, and wonders if all the hard work is worth it.

I put all this together with people like the ones above, people like you in mind. You have all come to my seminars. You email me; you like me on Facebook. I see your faces. I remember our conversations, your frustrations, successes and sometimes tears. I pray for you often and fervently. I want to continue our conversations on this site and start new conversations with church communicators I haven’t met face-to-face.

I believe the ministry of church communications is worth all the hard work. I do believe heaven will be different because of the work you do. I want to help make the time when we all meet Jesus one of great joy because the communications you created helped people come to know Jesus as Savior and serve Him as His disciples.

For more about Effective Church Communications and Yvon Prehn

Twitter: http://www.twitter.com/yvonprehn

Facebook: http://www.facebook.com/EffectiveChurchCommunications

YouTube videos: http://www.youtube.com/yvonprehn

LinkedIN: http://www.linkedin.com/in/yvonprehn

Smashwords: https://www.smashwords.com/profile/view/yvonprehn

Postscript: a historical note about Effective Church Communications

For years I called my ministry The Lions Voice—that name was inspired by this verse:

The lion has roared—
who will not fear?
The Sovereign Lord has spoken—
so who can refuse to proclaim his message?
(Amos 3:8a, NIV and 3:8b, NLB)

I loved the name and it meant a lot to me. You'll still see it on some of my older material. I still legally have the name and website URL and may use it someday as the name of a publishing company.

But regardless of future use, when search engines became the primary way we find out about anything and everything, I realized that no one was going to google "The Lion's Voice" if they wanted to find out about church communications.

What to do? I decided to take my advice that I give to people for clarity in church communications and that is to listen to yourself—how do you explain things, how do you refer to ministries in your church if you are looking for a new name? When I listened to myself, I found in my seminars and writing was I was constantly challenging people to become effective church communicators. My seminars and much of the content I teach online are organized around the Five Steps of Effective Church Communication and Marketing. I define Effective Church Communication as church communication that does not stop at simply bringing people into church on Sunday mornings, but that works to “fully fulfill the Great Commission” and much of my website and ministry is about how to do that.

It seemed obvious that I needed to change the name of my ministry to Effective Church Communications. So I did the various legal things that needed to be done and the ministry has been Effective Church Communications ever since.

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Filed Under: Misc. Advice and Articles, YP Foundational Tagged With: Effective Church Communications History, the Lions Voice becomes Effective Church Communications, Yvon Prehn and Effective Church Communications

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