Effective Church Communications

Effective Church Communications provides Timeless Strategy and Biblical Inspiration to help churches create communications that fully fulfill the Great Commission

Effective Church Communications provides Timeless Strategy and a Biblical Perspective to help churches create communications that fully fulfill the Great Commission. Our tools constantly change; our task doesn’t; we can help.

Yvon Prehn's Church Communication Blog

The Bible tells us that “out of the abundance of the heart, the mouth speaks, (Luke 6:45)” or as the J.B. Phillips translation puts it “For a man’s words will always express what has been treasured in his heart.”

My goal in these blog entries (actually in all of the ECC Ministry, but particularly here) is to give your heart and mind a biblical viewpoint and foundation in church communications, so that your communications, whatever form they take, will reflect God’s Word and not primarily secular marketing or current cultural views, fears, or attitudes.

I used the word “primarily” quite intentionally in the previous statement because though we learn from secular marketing and contemporary culture, these influences should not be primary in our work. The primary influence on our work is God’s Word. God’s Word informs the Effective Church Communication ministry in our goal, which is to help church communicators create communications that fully fulfill the Great Commission.

Learning from, observing, and sharing other sources, while staying true to a biblical perspective and providing useful commentary is a challenging path to walk. No doubt I will often make mistakes, but to serve you in this way is my goal in these blogs.

Peace should permeate our church communications

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Not how a church communicator should speak
The way a drill sergeant yells is not appropriate for a church communicator. I know this from personal experience—my father was a drill sergeant.

Today an ugly, vicious tone of public discourse has entered our world. Though each person is ultimately accountable to his or her Lord, I humbly believe from my study of scripture that there is no excuse for people who call themselves followers of Jesus to blast every foe or perceived political offense with slanderous, true or untrue, angry tirades. I do not see anywhere in the Bible were there are exceptions to these verses:

"Do not repay anyone evil for evil. Be careful to do what is right in the eyes of everyone. If it is possible, as far as it depends on you, live at peace with everyone. Do not take revenge, my dear friends, but leave room for God's wrath, for it is written: 'It is mine to avenge; I will repay, ' says the Lord.  On the contrary: 'If your enemy is hungry, feed him; if he is thirsty, give him something to drink. In doing this, you will heap burning coals on his head.  Do not be overcome by evil, but overcome evil with good.' "(Romans 12: 17-21).

"Live as free men, but do not use your freedom as a cover-up for evil; live as servants of God. Show proper respect to everyone: Love the brotherhood of believers, fear God, honor the king" (1 Peter 2:16-17).

We were taught as children that we could disagree without being disagreeable. We would do well to remember that advice as adults.

An attitude of kindness in communications won't always be appreciated

When I tried, gently I hoped, to challenge someone who was making some rather strong, nasty statements about a church situation and those in authority, he responded angrily that Moses talked like that to people, so he had every right to do that.

"Maybe so," was my reply, "but you aren't Moses."

If we haven't been commissioned by God out of burning bush to deliver a message, we need to be careful that our tone does not exceed our authority. [Read more...]

On a personal note: fires raging very close to us in Ventura, CA

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At both ends of our town, what I saw when I stepped outside last night and what has continued today.

I'm not one who feels the need to share every little detail of my life in the hopes that my audience will find me so fascinating they will read everything I have to say about church communications.

That's just silly.

But it's the end of an emotionally exhausting day and more as a fellow pilgrim and follower of Jesus, I wanted to share this with you.

Last night, just before bed (I was up working later on some ministry things online), I checked my phone and found a fire had started in Santa Paula, the town next to us. I went outside and you could see the flames in the sky. Scary, but when I turned around my heart started beating audibly.

In the other direction, at the other end of town was an equally red explosion of fire. From miles to the east, to as far as I could see to the west was fire.

Then the power went out. Then the phones went dead.

[Read more...]

Why improved announcements or marketing may not get more people to attend church

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Church doesn't have to be on Sunday. Consider other options if you truly want to reach people in our busy world.

If you can't get people to come to church on Sunday, it may not be the fault of your communications is my conclusion after reading Thursday Is the New Sunday a thought-provoking article that underscores something I've encouraged churches to do for a long time and that is to have a service on a day other than Sunday. From the article, here are some of his statistical reasons for doing this:

A third of the American workforce works on the weekend. At least 60% of families with children between the ages of 6 – 17 take part in organized sports, with many of those having weekend events. We are in an area where a large number of people have camps/vacation homes that affect their attendance during the summer. Throw in both parents working and chores to be done, lawns to be mowed and families just wanting to spend time together, and church on the weekend wasn’t always making it on the calendar.

Not only statistically, but personally this resonates with me

My husband and I have served in churches in bi-vocational roles for many years and now, to support our ministry habits, my husband sells manufactured homes. A majority of his work (and I help) takes place on weekends and Sunday afternoons. With all we do at church I sometimes find myself dreading having to put in the hours at church on Sunday before continuing to work the rest of the day. Though we do it, we don't have to juggle children at home or in activities into the mix. If we had that, church on Sunday would most likely be impossible.

Work schedules are not choice for many people today. Unlike when I was in high school and I was able to take Sundays off because Tasty House (the family cafe I worked at) allowed me to, most employers today don't consider wanting to go to church a valid reason to take the day off.

Application to church communicators

Before I make some other suggestions (and I urge you to read the article above for their great ideas), an important thing for church communicators to realize is that no matter how hard you work to communicate about an event or program at your church, no matter how complete the social media campaign or how compelling the graphic design of your marketing materials, if the only time your ministry is offered is on Sunday morning, many of your target audience simply cannot attend.

I recently heard a church leader talking about how one program on Sunday morning was had very low attendance and his solution to this was to have the Pastor announce it more often and more forcefully. I didn't even bother to comment as I knew the church he referred to give the announcements before the service started and most people were still walking in and didn't hear any of the verbal announcements, no matter how important they might be. In addition, pastoral authority to motivate people is not what it used to be—people may like and admire their pastor, but authority figures in any area of life have little influence on behavior today.

Beyond these reasons, even if people did listen to the announcements and do what the pastor suggested most of the time, if their child has a game or they have to work, attendance simply isn't an option. Following are some ideas that might be options in our world today. . . . .

[Read more...]

Newsletter advice: long or short; sermon in them or seeker-friendly?

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Seeking church communications feedback
Seeking feedback, trying different lengths and contents is all part of ministering to your people with your church communications.

A question came in from a church business administrator: “For our church newsletters, should it contain long articles or short ones, sermons or not, should it be visitor friendly?” It’s a great question and one that should be answered as you plan the content for your church or ministry newsletter. We’ll explore the options for answering it in this article.

(Update note: I wrote this article originally for written newsletters, but the advice following applies equally well to online newsletters, though you may want to start some of the articles in the online newsletter and continue longer material on your website.)

Long articles or short?

The answer to that part of the questions isn’t as obvious as it might seem. I think initially, with our busy schedules today many people would instinctively answer “SHORT!”  Almost no one complains that newsletter articles are too short.

But in consideration of length there are a number of factors to consider:

  • Newsletters contain a variety of material. Some is vision-casting from the senior pastor, some teaching, some history or story-telling, some news, notes and announcements.
  • More important than setting an arbitrary length,  the length of the articles or announcements in your newsletter material should be appropriate to the topic. For example, if the senior pastor is explaining the vision of the church, inspiring members for outreach or missions, setting a new direction or challenging for a building campaign, that piece might need a page or two.
  • Currently there is a growing popularity of "long-form", meaning simply longer length articles. Particularly when you do an online version of your newsletter, you might add additional information, background, commentary, or links on a topic. Many of the major newspapers today (the New York Times is a primary example) and have found this extremely popular. While waiting, commuting, or tired of playing games, people will often read longer articles on their mobile devices.
  • Announcements of re-occurring events usually do not need long, lengthy explanations on why people should attend. Short, catchy announcements designed what I call “want-ad style” and that contain the name of the sponsoring person or group, purpose, starting and ending time, full contact information, cost and directions to get there and if child care is provided are what is needed.
  • At the same time, even more lengthy material that takes a page or two can be made more visually interesting by breaking it into sections with headers, summarizing key facts in a sidebar, pulling out interesting or key quotes and highlighting them, adding a picture and caption. A page or two with these visual elements integrated into the story will be read more easily than a solid page or two of text with no breaks.

Sermons or not in your newsletters? Seeker-Friendly or not?

[Read more...]

How to communicate with an audience that has no time to listen

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Remember time stress when creating church communications
Remember the time stress of your audience when creating church communications.

Need some evidence that it isn't just your imagination making you feel nobody has time for anything related to the church? "At the end of the weekend, you are more than a full day behind in your activities. Even if we went to an eight-day week you still would be 4.5 hours behind." Was the conclusion of an article in the Wall Street Journal.

Ed note before I continue: I wrote this article several years ago and while updating the website ran across it. The time challenges of your audience today make it worth another look because though a few years have passed if anything the situation of time demands has become even more challenging as we attempt to reach people. Following is a reprint of the article with a number of updates added.

An article in the Wall Street Journal reported Americans work an average of 53 hours a week. Dale McFeatters took that statistic and calculated that if an individual did all the activities reported such as sleeping, TV, dressing, etc., without multitasking, that person would have a 28.5 hour a week time deficit. In addition to helping explain why we often feel stressed and tired, his calculations help explain why it is so difficult to get people respond to the communications from your church. Following are some ideas on how to communicate your church's message to a time-stressed and time-starved audience. [Read more...]