Effective Church Communications

Effective Church Communications provides Timeless Strategy and Biblical Inspiration to help churches create communications that fully fulfill the Great Commission

Effective Church Communications provides Timeless Strategy and a Biblical Perspective to help churches create communications that fully fulfill the Great Commission. Our tools constantly change; our task doesn’t; we can help.
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SEEING OLD THINGS IN NEW WAYS: Getting your desk organized

18 February, 2015 By grhilligoss@gmail.com Leave a Comment

Organize your desk
Organize your desk to work more efficiently.

“One look at my desk tells me I need to get the office organized, but there is always too much to do to take on the major overhaul I need.”

You are looking at the process of getting organized as a big, difficult job that will take time you don’t have to spare. Replace that mindset by seeing organization as a way of doing things that will save you time. And effort. Being organized really is a way of working “smarter rather than harder,” cliche as it is.

Not to make too fine a point, but outer disorganization is often symptomatic of inner chaos. See your goal not as attacking clutter but as creating order inside and out. Recognize how much time you waste paper shuffling, looking for things, and redoing work done to hastily. Imagine how competent you will feel in your new, orderly environment.

There will never be a perfect time to begin the process. Start now. Just as the forester must make time to sharpen his ax, so you must make time to prepare the tools of your trade. Make time every day to take at least one step toward organization; this is best done by eliminating lesser priorities from your agenda.

  • Start with that desk that’s bothering you. Create a simple standing file for any paper files you must still handle. As often as we’ve heard that computers create paperless offices, a lot still crosses many desks. If you have enough paper to warrant it, sort it into colored file folders clearly labeled: Today, Youth, Newsletter, whatever. As papers come to you, immediately put them into the appropriate folder. Yes, this technique has been around awhile—because it works when used.
  • Many church offices become depositories for all sorts of stuff that others seem not to know what to do with. See if storage space can be designated someplace away from the office. Enlist volunteers to organize the materials there. Put a notice in the newsletter or on the website periodically, letting people know when the room will be cleared; give them opportunity to claim any material there or to tag it to have it saved. When people bring things to the office, direct them to the storage room.
  • More is not better. Pitch what you don’t need. The fewer things you have around you, the easier it is to organize and use what you have. Establish a permanent parking place for all your supplies and equipment. Even in this tech time of 2015, having scissors, stapler, and tape go missing can still be an issue. If these things have a tendency to disappear from your office, borrow a trick from the post office and use small chains to anchor them in the appropriate places. Never loan your personal equipment; keep a separate set as loaners. You may want to label each piece: Thanks for returning me to the office.
  • Pare down your activities too. Disorganized people are more likely to load their days with low-priority tasks and not investing their time in jobs that move them toward their goals. Assistants who always try to do everything for everybody, regardless of how mundane the task, simply are not being as effective in their jobs as they might be. Far better to do less and achieve more.

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Note: while you are cleaning out your desk, please think about sending some samples to us to share with other church communicators in the Great Idea Swap. Click here to find out more! We all can learn from what we share!

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Filed Under: Church Communication Management, Church Office Skills, Columnist Gayle Hilligoss, Contributors Tagged With: church communication management, church office organization, organize your church office

Making Your Workspace Work

26 August, 2014 By grhilligoss@gmail.com Leave a Comment

Organize your office
Organize your office for church communication productivity.

You may spend more hours in your office than in any other room in your environment. How is this important space working for you?

You may not—or you may!—be able to swing a major re-do, but it is quite possible even a few little changes could make a big difference in your comfort, disposition, and productivity. Having a pleasant workspace contributes to one’s sense of being competent. An orderly office indicates to others that you are in control of the tasks and materials at hand. Workspace organization strengthens your professional image and gives members faith in your ability to handle the administrative tasks of the church.

• Give your desk the top spot.
You know your day better than anyone, but even if you divide your workday into time at a desk and a computer station, give attention to the placement of your desk. Generally it is advantageous for your desk to be facing the room’s main entrance. Having the desk at a diagonal makes for an interesting look and still gives a good vantage point. Try out possible furniture arrangements on paper; then make your move.

• Watch your back.
No piece of furniture is more important to your well-being than your desk chair. If yours is not ergonomically correct and comfortable, you owe it to yourself to do what it takes to present your case for a proper chair. If you do have a good chair, be sure you have it adjusted for the perfect fit.

• Get in the flow.
Working outward from your desk, does the physical arrangement of your computer, copier, file cabinets, and other equipment fit the flow of your daily work? Are the things you use frequently conveniently placed? Rearranging can eliminate extra steps that waste time and energy. L- and U-shaped arrangements often work well, putting things within easy reach.

• Unclutter your desktop.
The top of your desk is prime workspace and needs to be geared toward getting things done—toward action. Not storage, not filing, not decoration. Action.

Some think a cluttered desks shows others they are busy with many important projects and therefore indispensable to the work of the office. But the message others are more likely to receive is that the desk owner is in over her head. Every paper on a cluttered desktop can be seen as a decision unmade.

• Prioritize your stuff.
Uncluttered doesn’t mean empty.

Make your workspace work for you by using the accessibility principle: Keep what you use regularly within easy reach. The less an item is used, the farther from your desktop it can be. A workable rule of thumb is:
If used daily, it can live on top of the desk.
If used weekly, it can live inside the desk.
If used monthly, it can live in your office.
If used less, it can be moved to a storage closet or off-site.

• Simplify.
Applying the guidelines above involves moving things around, maybe lots of things. Do more than rearrange. Eliminate everything superfluous or nonfunctional. Be ruthless. Give yourself room to function without distraction. With the unnecessary removed, organize the essentials.

Start with a vertical file holder. Even in this digital age, dealing with paper is a fact of life. Create a set of colored folders labeled to manage the papers you routinely handle. You need never pile papers again.

Next, utilize labels. Apply a set to the dividers in your desk drawers. Label each square as to what goes there: pens, scissors, keys, rubber bands, whatever. Put things only in their appropriate squares. Moving to the workroom, label shelves to show where supplies will be stored: paper, tape, inks, and so on. When a supply in its spot gets low, it’s time to restock.

Finally, add a few carefully chosen personal touches—a plant, a photo, a painting.

• Maintain.
Once you have established a place for everything, the trick is to keep everything in its place. Schedule regular weekly times to refresh your workplace. Enjoy!

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Filed Under: Church Communication Management, Church Office Skills, Columnist Gayle Hilligoss, Contributors Tagged With: church office organization, church office productivity, church office skills

Handy Hints From Office Pros by Gayle Hilligoss

1 August, 2011 By grhilligoss@gmail.com Leave a Comment

Gayle Hilligoss Picture
Article by Gayle Hilligoss

Ed. note: It seems at times that people assume if their life is chaotic and stressed that it shows they are doing something important. Reality is far from that—it usually means the person who is chaotic and stressed is simply undisciplined and disorganized. When I am honest with myself I know that is often my situation. Or maybe they haven't had anyone to teach them a better way. As always, Gayle's wise advice provides some wise steps to a more organized office and life—read and relax.

Through the years office professionals have shared multitudes of handy ideas. Often a tip is prefaced with, “I wish someone had told me a long time ago that ...” Here are a few concepts other office pros say work for them. Some, maybe all, will work for you too.

• Keep your desktop tidy.

“I used to keep so much stuff on my desk. Then I tried uncluttering and discovered a neat workspace actually helps me work in an organized way. Today, take everything off your desk. Put back only what you use every day. Stash everything else where it will be handy when needed: in drawers, file cabinets, closets. Organizing my desk made a big difference for me.”

• Take one day at a time.

“There is always so much to do in the office. You will never be able to say, ‘All done. There is nothing else to do.’ An assistant I admired advised me never to let myself feel overwhelmed. I took her advice. I do the best I can each day and don’t get hung up or discouraged by thinking about what lies ahead.”

• Have a life beyond the office.

“I work in a church office. At one time virtually everything I did was with church people. Then a guest speaker pointed out that we can’t spread the gospel unless we get out among those not connected to the church. And that we are more interesting, better informed people when we interact with others. I have found that to be quite true.”

• Establish a food-free office.

“Our office had become a smorgasbord. Steady streams of baked goods tempted and distracted the staff while groups of ‘visitors’ congregated and interrupted work in progress. Beyond the waste of time, our waists were taking a hit too. No wonder we felt sluggish and lazy! The suggestion to become a food-free office was not popular, but after only a short time we knew this was a great decision.”

• Neaten files as you use them.

“Every time I use a file folder, I quickly scan the papers inside to see how many I can get rid of now. I do the same thing with computer files by dumping files into a Trash In 30 Days folder. It is amazing how this simple practice keeps our files slim and orderly.”

• Be ready for sales calls.

“Though I always knew better, I still found myself spending too much time with phone sales people. Now I have a typed card with a quick and standard response. I use a pleasant but professional voice, close with asking our number be removed from their list, and wish them a good day. I’ve also learned to trash random emails and stick to our approved suppliers. ”

• Set up a reminder file.

“I had heard about tickler files half a dozen times before I finally set one up. Now I wonder how I ever got along without it. My work is more organized, it’s easier to handle, and I never miss target dates.”

• Weed out your closet.

“I used to look at my crammed closet and still feel I had ‘nothing to wear.’ I decided to get ruthless; my goal was to have my closet only half full. I was selective about what I kept; the rest went to a thrift shop. I love being able to find things easily; it seems to get my day off to a good start. I feel good about turning things loose and sharing them with others.”

• Hang your catalogs.

“I found an easy way to keep often-used catalogs and small directories handy. Open the bound material to the center and hang it over the edge of a hanging file folder. My supervisor likes his magazines ‘filed’ this way too. You can think of many applications. Handy!”

• Be willing to try something new.

“Your job can still feel new after 17 years. Mine does. I explore, experiment, and never allow myself or my work to get in a rut.”

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Filed Under: Church Office Skills, Columnist Gayle Hilligoss Tagged With: church office organization, church office tips, Columnist Gayle Hilligoss

Timely Tips for the Holidays

22 November, 2010 By grhilligoss@gmail.com Leave a Comment

Gayle Hilligoss Picture
Article by Gayle Hilligoss

Editor’s note: Thanksgiving is this week and then the holiday season starts in earnest. For most of us who are involved in church responsibilities as well as family events, things won’t slow down until January (just in time to start getting ready for Easter). Gayle’s wonderful tips will help bring some joy and peace back into your holiday season.

Timely Tips for the Holidays, by Gayle Hilligoss

Your life is always busy. Then along comes the holidays and make the rest of your year seem like a vacation.

Even for those who cherish the true meaning of the season, for those whose celebrations focus on church, family, and friends, it is easy to get caught up in the rush. Suddenly days become a blur of to-do lists, projects in progress, obligations, and unfulfilled intentions. This year resolve to have truly joyful holidays—days to enjoy now and to save forever as lovely memories. Choose from these tips used by others to keep their holidays unrushed and on track.

• Put plans in writing. Take a few minutes now (even if you think you don’t have time!) and save hours later. Planning helps make holidays what you really want them to be. Make a master list today of all you want to do before the big day. Then make it friendlier with the next tip.

• Create a schedule. Work backward from the holiday filling in your planning calendar with items from your list. The schedule you’ve made is likely packed. You may trim it later, but check out the time savers here first.

• Start early. Purchase and make gifts throughout the year. Take advantage of vacation trips and bring back interesting regional items to tuck away for Christmas. Some make after-holiday shopping the start of gift buying for the next year. Choosing the right gift is more fun without the crunch.

• Use smart shortcuts. Choosing the “easy” way can allow you to do something you might have to abandon altogether otherwise. Kids will remember you made cookies together, not whether they were slices of store-bought cookie dough or your favorite recipe from scratch. Your company will remember your hospitality, not whether the menu originated in your kitchen.

• Stock up. As you prepare meals now, fix an extra for the freezer. Not having to think about what’s for dinner each evening gives you extra time to focus on special events and activities or to treat your friends to a lovely evening in your home and a delicious buffet—all prepared ahead.

• Computerize Christmas greetings. Start now to assemble a data base of those to whom you’d like to send Christmas greetings. Print transparent mailing labels or address envelopes directly now. If you choose to send cards, sign a few each day in spare moments. Or, spend an evening composing a family letter with each member contributing to the update of your year. For friends and family who enjoy e-mail, send electronic greetings. Utilize Facebook and other social networks to share pictures and news.

• Do the unconventional. Some like to distribute tasks over a wider time frame by sending cards or greetings at Thanksgiving or New Year’s rather than at Christmas. This can provide more time to add personal notes and, in the later case, allows you to include a thank you for any holiday gift.

• Trim your schedule. Give the calendar you’ve made a reality check. Identify the activities that matter the most to you and your family; those are your priorities. Use time savers to ensure these activities remain on your list. All other items can be ranked according to their importance. Scratch altogether those things you are comfortable doing without for this year.

• Appreciate simplicity. Enjoy the pictures, plans, and projects for the spectacular that fill
magazines, television, and the Internet but limit the number of our elaborate undertakings
to what you can reasonably handle with enjoyment. Simple decorations, gifts, and menus can be beautiful.

• Postpone your Thanksgiving meal. Volunteer to serve meals at a shelter or community center on the day; have your own  family dinner on Friday. Or, invite a new family in the community to share your day. Obviously, this works well at Christmas too—or any day!

• Buy or make a savings bank today. Drop in at least some loose change every day plus a self-determined weekly amount from your check. Periodically deposit your funds in an interest bearing bank account (even today’s tiny percentages add up). You’re on your way to financing next year’s holidays.

• Reserve time just for the special people in your life. On your calendar, ink in two or three blocks of time for each of your most significant others: spouse, children, parents, whomever. Plan an evening just to enjoy the tree, to sip hot chocolate and listen to carols, to make cookies, whatever brings you close.

• Live in the real world. People’s personalities and habits don’t change just because it’s Christmas. When making plans and tailoring your holiday activities, you can stretch a bit (maybe your husband will go to see the Nutcracker Suite?) but be realistic.

• Devise a numbering system if you have gift snoopers in your house. Instead of using names on your gift list, use numbers. The master list is in a safe place known only to you. When you come home with gifts, wrap them immediately and put only the number on the gift tag. Even if snoopers find your hiding place, even when gifts are under the tree, they can’t be sure which gifts are theirs—until you break the code.

• Keep a notebook handy to jot down gift ideas starting now. A small notepad with a spiral binding works great. Make a page for each person on your gift list. As you get ideas, jot them down. List several ideas for each person; when you get ready to buy you can choose what you like best. When children ask for ideas for Dad, share ideas from your list. Make a page for yourself too; when someone asks, “What would you like for Christmas?,” you will have some good answers.

• Give gifts from the past. Nostalgia and the holidays so go together. List in hand, visit an antique mall or flea market. Start someone off on a fun collection of vintage games, green handled kitchen utensils, old medicine tins, ornaments, tools—the possibilities are endless.

• Say why. Do more than say, “I love you.” Tell the someone why: I love you because you make me laugh, because you keep the yard so pretty, because you like my cooking…

• Cook a family meal together. Everyone makes a favorite dish. Get out the best china and silver, light candles, enjoy

Some special tips, just for you.

Over-focusing on responsibilities, tasks, chores, and pressures is especially common during the holidays. Often “you” is who gets lost in the process. As a result, all that running, all that concern, has no positive payoff. Instead of the blessed time you hoped for, the holidays become a stressed time of bad tempers and tired tootsies.

Some ideas for a more tranquil season—

• Be your own guest. Deck out your room as you do your guest room: flowers on the nightstand, fresh fruit in a pretty bowl, a stack of interesting books, fragrance on crisp sheets, soft music in the background.

• Get comfy. Take a few minutes for yourself when you get home from work to slip into something soft, cozy, and comfortable. Remove your makeup and smooth on a favorite face cream. Look good; feel good.

• Pretend you are at a spa. Relax at the end of your day with a leisurely soak in a tub of bubbles or bath oil. Light a few candles, wind up a music box, meditate and count your blessings.

• Take shopping breaks. Rather than shopping until you drop, schedule a little break every hour or so. Rest, regroup, and treat yourself to your favorite energy food (say cappuccino and a cookie). A little pampering can be good for us.

• Shop online. It has never been easier to purchase every gift on your list without going within miles of a mall. You might even choose the same category of gift for everyone: book, sweater, slippers, CD, video, cosmetics, candles, foodstuffs. One website and you’re done!

May you enjoy the most blessed of holidays.

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Filed Under: Christmas, Columnist Gayle Hilligoss, Contributors, Seasonal, Seasonal communication strategies, Thanksgiving Tagged With: Christmas time savers, church office organization, Columnist Gayle Hilligoss, timely tips

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